Housekeeping Room Attendant | The Normandy Hotel | Modus by PM Hotel Group

We are seeking a dedicated and detail-oriented Room Attendant to join the team at The Normandy Hotel. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our hotel rooms, ensuring an exceptional experience for our guests. This position is non-exempt and reports to the Hotel Manager.

Meet The Normandy Hotel!

The Normandy Hotel sits just off Connecticut Avenue, tucked among the stately embassies of peaceful Kalorama, with the bistros and boutiques of DuPont Circle neighborhood just around the corner. The eclectic cuisine and independent shops of Adams Morgan are just a short jaunt away, and when it’s time to return, The Normandy feels like coming home. Welcoming, attentive, and personalized service is the hallmark of The Normandy. We are a breath of fresh air, where guests feel they can unwind on the breezy courtyard patio or curl up with a book in our sun-drenched breakfast room.

Meet Modus Hotels
We are a lifestyle hotel company dedicated to consistently being best in class by delivering personalized experiences based on each guest’s distinct needs. Our culture is one of independent and spirited individuals who love what they do and share a desire to create a genuine environment where each person can truly be themselves. It’s important to know that we have 10 core values that we live by; we’ll expect that you will too.

Your Role & Impact
We want you to make our guests feel like they’re coming home every night- everything is fresh and, in its place, and they know they’re being cared for. Our arriving guests will encounter an impeccably clean, functional, and welcoming room. You’ve taken note of how your guests like to have their things arranged, what the temperature of the room is, and if they need any refills on amenities. You make sure you leave everything just right. When things are slow, you’ll help with deep cleaning projects, so the property never feels stale. Most of all, you’ll understand that you are the person who has the greatest impact on our guests’ experience, and you’ll take a thoughtful approach to their needs.

• You’ll be friendly, welcoming, and attentive. You’ll love to clean!
• You’ll be able to be active for long periods of time, as many as 8 hours.
• You’ll be able to lift up to 50 lbs. and you’ll have a great eye for detail.
• Most of all, you’ll understand that you are the person who has the greatest impact on our guests’ experience, and you’ll take a thoughtful approach to their needs.

What’s In It for You

• Generous health, dental and vision insurance, plus 401K, all available on day 1!
• Access to free virtual fitness classes and discounted in-person memberships
• Gifted PTO on Day 1 paid holidays
• Paid Parental Leave
• Tuition reimbursement opportunities – when you grow, we grow!
  Non-Negotiables (Our Core Values)*

• BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.
• BE CURIOUS. Learn rapidly and eagerly.
• BE INNOVATIVE. Create new ideas that prove useful.
• EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world.
• COMMUNICATE. Listen with the intent to understand. Share all relevant information.
• HAVE INTEGRITY. Be honest and straightforward with everyone.
• USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity.
• BUILD A POSITIVE TEAM. Learn from one another and help each other to be great.
• SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture.
• LIVE 360. Practice work-life balance.

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time and lifting up to 50 pounds. 

e and lifting up to 50 pounds.