What are the responsibilities and job description for the Guest Service Agent | Homewood Suites| Franklin Tennessee position at PM New Logo?
Front Desk Operations: Registering guests, issuing room keys, and managing check-out procedures, often using specialized property management systems.
Guest Relations: Greeting guests, responding to inquiries, and resolving complaints promptly to ensure satisfaction.
Communication: Acting as a liaison between guests and departments like Housekeeping and Maintenance.
Administration: Handling cash and credit card transactions, managing billing, and maintaining accurate records.
Safety & Security: Ensuring guest privacy, maintaining a secure, clean, and organized front desk area.
Salary.com Estimation for Guest Service Agent | Homewood Suites| Franklin Tennessee in Franklin, TN
$30,869 to $37,453
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What is the career path for a Guest Service Agent | Homewood Suites| Franklin Tennessee?
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