What are the responsibilities and job description for the Executive Housekeeper | HOTEL DU PONT**PARTIAL RELOCATION ASSISTANCE*** | Wilmington, DE position at PM New Logo?
The Role
We are seeking an accomplished and hands-on Executive Housekeeper to lead one of the hotel’s most vital departments. This role oversees all aspects of housekeeping and laundry operations, ensuring that every guest room, suite, and public space reflects HOTEL DU PONT’s legacy of excellence. The Executive Housekeeper will guide a large, diverse team through the final phase of renovation and the relaunch of an icon, ensuring standards, training, and efficiency meet luxury-level expectations.
What You’ll Do
Lead and manage daily housekeeping operations, including guest rooms, public areas, and laundry
Recruit, train, and develop a motivated, service-oriented team that upholds hotel standards
Implement and maintain departmental policies, procedures, and quality assurance programs
Ensure efficient scheduling, budgeting, and inventory management of linens, supplies, and uniforms
Partner with Engineering, Front Office, and Banquets to ensure readiness and smooth operation across departments
Inspect rooms and public spaces regularly to ensure cleanliness, maintenance, and presentation standards
Monitor and uphold compliance with health, safety, and labor regulations
Champion associate engagement, recognition, and performance development initiatives
Who You Are
An experienced housekeeping leader with at least 3–5 years in a luxury or high-volume hotel environment
A strategic thinker with strong organizational, financial, and operational skills
Empathetic and people-focused, with a talent for building and leading effective teams
Meticulous about details, quality, and consistency
Proficient in hotel management systems (Opera, HotSOS, or similar) and Microsoft Office Suite
Flexible with scheduling, including weekends and holidays as needed
Why You’re Here
You take pride in leading from the ground up—ensuring every detail contributes to an exceptional guest experience. You understand that true luxury is found in the care behind the scenes. At HOTEL DU PONT, you’ll lead a team that brings a reimagined icon to life, one beautifully prepared room at a time.
Lead with pride. Inspire with purpose. Be part of the relaunch of an icon.