What are the responsibilities and job description for the Executive Meetings Manager | Sheraton DFW Airport | Irving, Texas position at PM Hotel Group?
Position Summary
The Executive Meetings Manager is responsible for generating new business and managing assigned meetings, groups, and catering events from initial inquiry through completion. This role combines sales, client relationship management, and event coordination to maximize revenue while delivering an exceptional guest experience. The position reports to the Director of Sales (DOS) and Director of Catering (DOC).
Essential Responsibilities
This position requires flexibility based on business and event needs, including occasional evenings, weekends, and holidays.
Additional Duties
Responsibilities may be adjusted or expanded by the DOS and/or DOC based on business and operational needs.
The Executive Meetings Manager is responsible for generating new business and managing assigned meetings, groups, and catering events from initial inquiry through completion. This role combines sales, client relationship management, and event coordination to maximize revenue while delivering an exceptional guest experience. The position reports to the Director of Sales (DOS) and Director of Catering (DOC).
Essential Responsibilities
- Prospect and develop new local group, meeting, and catering business.
- Respond to inquiries, prepare proposals, conduct site tours, and convert leads into contracted business.
- Negotiate and execute contracts for local groups of nine (9) guestrooms or fewer and catering functions of seventy-five (75) guests or fewer.
- Manage assigned meetings and events from booking through completion, including room setup, food and beverage, audiovisual needs, timelines, billing, and special requests.
- Prepare and distribute BEOs and communicate event requirements to appropriate hotel departments.
- Serve as the primary client contact, ensuring event details are accurate and expectations are met.
- Detail and manage assigned group or catering business booked by other Sales and Catering team members, as needed.
- Conduct post-event follow-up and develop opportunities for repeat business.
- Maintain accurate sales, account, and event information in designated systems.
- Participate in sales initiatives, departmental meetings, and other revenue-generating activities as assigned.
- Hotel sales, catering, event management, hospitality, or related experience preferred.
- Strong sales, negotiation, communication, organizational, and customer service skills.
- Ability to manage multiple events and priorities with excellent attention to detail.
- Experience with hotel sales, catering, or event management systems preferred.
- Ability to work independently while collaborating effectively with hotel teams.
This position requires flexibility based on business and event needs, including occasional evenings, weekends, and holidays.
Additional Duties
Responsibilities may be adjusted or expanded by the DOS and/or DOC based on business and operational needs.