What are the responsibilities and job description for the Social Groups + Meeting Manager | Tarrytown House Estate | Tarrytown NY position at PM Hospitality Strategies, Inc.?
Position Summary
You will be responsible for the planning, coordination, and management of wedding guest room blocks and day meeting events. This role serves as the primary liaison between clients and hotel departments, ensuring seamless execution of group accommodations and meeting functions while maximizing revenue and guest satisfaction.
Key Responsibilities
- Manage wedding room blocks from initial inquiry through event completion.
- Coordinate guest room reservations, rooming lists, and block pickup reports.
- Serve as the primary contact for wedding couples, families, planners, and meeting organizers.
- Book and manage day meetings, including meeting space, catering requirements, and event logistics.
- Conduct site tours and client consultations.
- Prepare contracts, banquet event orders (BEOs), and event documentation.
- Collaborate with Sales, Catering, Front Office, Housekeeping, and Food & Beverage teams to ensure successful event execution.
- Monitor room block performance and recommend adjustments to maximize occupancy and revenue.
- Manage event Resumes, billing, deposits, and final invoices.
- Resolve guest and client concerns promptly and professionally.
- Maintain accurate records within the property management and sales systems.
- Develop and maintain strong client relationships to generate repeat and referral business.
Qualifications
- Experience in hotel sales, event management, group reservations, or catering preferred
- Strong organizational and project management skills.
- Excellent written and verbal communication abilities.
- Ability to manage multiple events simultaneously.
- Proficiency in Microsoft Office and hotel sales/property management systems.
- Flexibility to work evenings, weekends, and holidays as required by business needs.
Experience
Required- 2 year(s): hotel property management systems
- 3 year(s): hotel
- hotel administration
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
- Job Security: Inspired to perform well by the knowledge that your job is safe
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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