Shelter Plus Care Certification Coordinator

JOB SUMMARY The Shelter Plus Care (SPC) program is a federally funded rent subsidy program managed by Plymouth Housing. We provide a rent subsidy to formerly homeless households who live in rental properties throughout King County. Two Certification Coordinators process all program eligibility and income recertification paperwork which includes applications, household changes and exits from the program. The Certification Coordinators serve as the communications hub of the program, coordinating with the Finance Department, landlords, and a contact person for the participating social service programs.This is a regular, full-time benefitted position. ESSENTIAL JOB FUNCTIONS: (Responsibilities, accountabilities, and competencies; may not include all duties of this job)Reviews new and transfer applications for completeness, accuracy and program qualifications using the U.S. Department of Housing and Urban Development (HUD)/ SPC program regulation guidelines. Communicates needed corrections, request for information, and status of application to service agency leads.Coordinates annual income recertification process by reviewing and processing appropriate household and income certification documentation for households from service agency leads while following HUD guidelines regarding income inclusions and exclusions for eligible households.Enters data into database system in a timely manner to process new tenant applications and transfers, generating rent calculations for service agencies, payments to landlords, and confirmation letters for participants, agency representatives, and landlords. Updates tenant, unit, and landlord information in the database system as changes occur.Works in collaboration with the Finance Department regarding assistance payments, status of issued subsidy payments, vendor information and other updates.Answers the department telephone line, responding to questions from organization representatives, landlords, and individuals from the community.Assists in developing and conducting trainings for service providers regarding program requirements.Generates monthly reports on tenant rents for Finance department and King County.Assists with HUD Annual Progress Report data collection.Assists in internal file review prior to SPC program audits.Assists in researching current local, state, and federal housing laws.Crosstrain on conducting inspections and provide overall knowledge of the program throughout King County.Participates in SPC Coordinating Committee meetings as needed.Provides coverage for other Certification Coordinator during absences.Performs other job-related duties as assigned by SPC Program Manager or Director of Compliance.ESSENTIAL JOB QUALIFICATIONS (Any equivalent combination of knowledge, skills, abilities, education, and experience)Education: A combination of education and relevant work experience that provide the required knowledge, skills, and abilities. Experience: Two years of related administrative experience, property management, public housing authority, or social services assisted programs.Knowledge, Skills, & Abilities: Demonstrated administrative skills and capacity to process a large volume of paperwork with a high degree of accuracy. Proficient and demonstrated experience with Microsoft Office applications, particularly Word, Excel, and Outlook.Must be able to work efficiently and effectively with customized databases and technology, and conduct internet research.Demonstrated highly proficient oral and written communication skills. Knowledge of federal and state laws, policies, procedures, and guidelines governing client eligibility for assistance programs. Knowledge of community-based programs and services. Ability to interpret and apply policies, procedures, and guidelines in determining eligibility for assistance programs. Ability to evaluate client information, assess client needs, and make referrals. Ability to prepare, present, and review oral and written information and reports.Ability to interview and provide technical assistance.Ability to use computer software to produce reports and written communications.DESIRED QUALIFICATIONS Working knowledge with Microsoft SharePoint is desired.Section 8 or other rental assistance program experience is desired.Familiarity with reviewing contracts is desired.Associates Degree and or Bachelor of Arts degree in human services or related field is desiredCompliance background is desired.