Lead Server

Plymouth Harbor is a beautiful, waterfront community where 500 people live and work. You can be part of the important and highly-valued team that keeps it safe.
 Work Schedule: Various shifts including weekends
 

The Dining Supervisor is responsible for assisting the Dining Manager AL/MC in all food services and managing all associated staff with dining service-related responsibilities within the Assisted Living facility.
 

Duties/Responsibilities

• Ensure that all menus are printed and available as required.
• Enter/edit food items in the POS system.
• Manage the point of sale (POS) computer system and ensure that staff is trained appropriately to utilize it.
• Maintain appropriate records on a daily basis for meal counts, and any necessary ancillary charges.
• Facilitate maintaining appropriate inventory in the Starr pantry.

Staff Management

• Assist the Manager in managing all dining services staff and make assignments appropriate to the skill level of the team member.
• Ensure that the appropriate number of staff is scheduled to meet the needs of the residents, including planning for special events.
• Provide appropriate orientation and training for all team members in collaboration with the Dining Manager and Administrator of Assisted Living.

Dining Services Management

• Work in coordination with the Manager, Director of Dining Services/Executive Chef and Operations Manager to maintain appropriate inventory levels for all small wares and tabletop items necessary for meal service, room service, banquets, and take-out service.
• Conduct quality assurance audits of all dining room areas at least daily to review staff work assignments.
• Assist with greeting and seating of residents during meal service as needed.
• Ensure that residents are served the proper menu items for their assigned diet orders.
• Meet with residents throughout meal service to ensure satisfaction.
• Coordinate service in all dining areas during mealtimes and assist food servers as necessary to ensure the highest level of service is being provided, including the Atrium, Lido and Ringling.
• Conduct pre-service “line up” with service staff.
• Ensure effective communications between the front and back of the house.
• Ensure that dining room staff complete all required opening and closing side work responsibilities.
• Coordinate with Health Services to provide appropriate nutrition and hydration throughout the day.
• Collaborate with the Dietician as required by law and resident needs, as requested.

Sanitation

• Adhere to all sanitation and food handling protocols.
• Ensure that dining room and all associated service areas are kept tidy, clean, and free of dirt and dust.
• Facilitate inspections with county and state government as required by law.

Safety

• Administer the planned program, monitoring for unsafe practices and correct them with individuals.
• Report all accidents as required by law and facility policy.
• Obtain emergency medical aid when necessary.
• Include safety inspection as a part of the daily inspection for sanitation and housekeeping.
• Ensure department participation in required facility drills.

QUALIFICATIONS

• Minimum high school diploma or equivalent. Formal culinary educational training at a recognized school or university preferred.

Experience

• Comprehensive experience in dietary and/or dining services operations in a long-term setting.