Medical Practice Manager

Medical Practice Manager (Independent Dermatology Practice)

Plymouth Dermatology Associates | Plymouth, MA

For nearly 30 years, Plymouth Dermatology Associates has been providing Medical, Surgical, and Cosmetic Dermatology Services to Plymouth and the surrounding South Shore Communities. Known for its patient-centered approach and dedication to high-quality care, Plymouth Dermatology Associates continues to grow while maintaining the personalized experience patients have come to trust.

Plymouth Dermatology Associates is seeking a hands-on Practice Manager to lead day-to-day clinical and operational activities within the practice. This role is responsible for supporting providers, leading staff, strengthening workflows, improving accountability, and helping the practice grow while maintaining a high standard of patient care. The right candidate will be both people-focused and systems-focused — someone who can lead a team, improve operations, and create consistency across the practice with significant autonomy while working closely with practice leadership.

Key Responsibilities

• Oversee day-to-day clinical operations, including patient flow, room utilization, and team support
• Oversee our Medical Dermatology, MOHS and Aesthetic Center
• Ensure exam rooms, equipment, systems, and clinical spaces are functioning
• Develop, maintain and reinforce standard operating procedures and clinical workflows
• Support scheduling, referrals, and insurance-related processes Identify workflow gaps and implement improvements

Staff Leadership & Development

• Hire and support clinical staff through onboarding, training and day-to-day workflows
• Set expectations and hold staff accountable to performance, behavior, and workflow standards
• Conduct evaluations and ongoing development conversations
• Build and maintain schedules to support patient volume and provider needs

Quality, Compliance & Patient Experience

• Partner with leadership on operational planning, performance tracking, and growth initiatives
• Monitor key performance indicators tied to clinical efficiency and patient experience
• Support revenue cycle, referral tracking, and related administrative processes
• Implement new services and technology as the practice evolves
• Develop and maintain provider outreach initiatives and referral relationships to ensure continued prominence within the South Shore and Cape Cod networks

Qualifications

• Bachelor’s degree preferred in healthcare administration, health sciences or related field
• 3-5 years of clinical management experience in an outpatient or specialty practice preferred
• Experience supervising staff performance and supporting clinic operations
• Strong leadership, communication, and problem-solving skills
• Familiarity with EMR and practice management systems
• Understanding of medical compliance, documentation standards, and clinical workflow
• Dermatology or other specialty practice experience strongly preferred
• Comfortable leading in a structured, growth-oriented, SOP-driven environment

Schedule

• Full-time Monday-Friday in person (Plymouth, MA)
• Daytime hours aligned with practice operations
• Salaried, exempt position May require operational communication beyond office hours

Compensation & Benefits

• Competitive salary based on experience $75,000-$100,000
• Health, dental, and vision insurance
• Paid time off and holidays 401(k) with employer match