Client Services Support Specialist

Job Title: Client Services Support Specialist

Job Type: Full-Time - Non Exempt 

Location: Minneapolis, MN - Hybrid 

• Regular on-site presence is required.
• In-Office schedule: Tuesday-Thursday; additional in-office days are flexible based on role and business needs

Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.

About the Role

Love keeping things organized and making people’s day easier? This role is for you! We’re looking for a dynamic team player to bring energy and organization to our Client Services team. In this role, you’ll tackle a variety of administrative tasks that keep everything running smoothly behind the scenes. If you’re detail-oriented, love helping people, and can juggle priorities with ease, you’ll fit right in.

The ideal candidate is equal parts organized and adaptable — someone who thrives in a fast-paced environment, can work independently but also shines in a team setting, and communicates with clarity and confidence. You should be comfortable navigating Microsoft Office and eager to pick up new tools quickly. Most importantly, you’re resourceful, proactive, and ready to take on challenges with a “let’s make it happen” attitude.

Key Responsibilities

• In this role, you’ll be the go-to support for our Client Services team, making sure every detail is handled with care and accuracy. Your day-to-day might include:
• Setting up new client initiations quickly and correctly (first impressions matter!).
• Tackling administrative tasks like data entry and document uploads that keep things moving.
• Preparing and double-checking relocation and assignment cost projections.
• Creating, reviewing, and updating reports for both clients and vendors.
• Performing quality assurance audits to keep relocating employee files in tip-top shape.
• Managing the Elo inbox — answering routine questions and solving the trickier ones, too.
• Spotting opportunities for process improvements and helping us enhance the customer experience.
• Showing up consistently and reliably, because your presence makes a difference.
• No two days are the same — and that’s exactly what keeps this role exciting!

Qualifications

• Minimum 1 year of experience in an administrative or customer service role
• College degree preferred or equivalent experience

Compensation and Benefits Summary

This role offers a salary range of $21 – $25 hourly, based on experience and qualifications.

In addition to base salary, this position is eligible for:

• Annual discretionary profit-sharing bonus 
• Paid floating holiday
• 401(k) retirement contributions    

General Benefits:

• Multiple medical plan options with a significant portion of premiums paid by the company
• Dental and vision coverage
• Health Savings Account (HSA) with employer contributions
• Paid Time Off (PTO) and paid volunteer hours
• Company-paid life, AD&D, short- and long-term disability insurance
• Employee Assistance Program (EAP)
• Wellness incentives and strengths-based development culture
• Flexible work options (hybrid)

Why Plus Relocation?

• We believe work should be meaningful, rewarding, and fun! At Plus, you’ll join a values-driven team that’s committed to helping our clients and each other thrive. We invest in your growth, recognize your contributions, and support you with benefits that go beyond the basics.