Associate, Operations

PLUS Communications is a full-service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS means more!

PLUS Communications is looking for an Associate, Operations to join its growing team.

We are seeking an extremely motivated, self-starting individual to provide general administrative support to our operations department. Reporting to the Operations & People Manager, the Associate will be responsible for ensuring that the daily operations of the firm run smoothly and efficiently. Ideally this person has an interest in crafting a longer-term plan with the firm, either in operations, public affairs, or advertising.

Key Responsibilities:

·      Serve as a primary point of contact between the COO/Operations Manager and staff and external partners.

·      Manage calendars, meetings, and commitments for the Operations team and leadership, ensuring smooth scheduling and follow-through.

·      Coordinate with internal teams, IT staff, and executive assistants to support cross-departmental needs.

·      Develop and maintain project plans, schedules, and task tracking systems to ensure operational priorities are met.

·      Maintain and organize the Operations department’s business contacts database.

·      Provide light IT troubleshooting and coordinate escalation to appropriate technical support when needed.

·      Track and code expense reports for the Operations department; assist with budget monitoring to ensure alignment with annual budget forecasts.

·      Proactively anticipate the needs of staff and leadership, identifying opportunities to streamline processes, improve efficiency, or reduce costs.

·      Support internal communications, including company announcements, employee engagement initiatives, and all-staff activities.

·      Manage company swag inventory, ordering, and distribution as part of external and internal marketing efforts.

·      Contribute to special projects and other duties as assigned.

The ideal candidate will meet the following requirements:

• Brings a cooperative, flexible, can-do attitude and a desire to relationships with staff at all levels
• Proactively works to improve operational systems and is always looking for ways to work more efficiently and effectively
• Demonstrated track record of thinking critically with the ability to see two steps ahead and anticipate any issues that may arise
• Experience juggling multiple tasks while prioritizing appropriately
• Shows tremendous attention to detail and superb organizational skills
• Excellent written and oral communication skills and ability to work with a wide variety of personalities
• Proficient with Microsoft Office

• We offer competitive compensation with an opportunity for a year-end bonus. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses. In addition, we have a hybrid work environment.

PLUS Communications is an Equal Employment Opportunity (EEO) employer.