What are the responsibilities and job description for the Inside Phone Sales position at Plumbline Services?
Overview
At Plumbline Services, we do things differently — and that starts with how we treat our people. We’re searching for a Sales Engagement Specialist with a natural ability to connect, communicate, and coordinate with purpose. If you care about people, work with intention, and want to build a long-term career with a company that leads with integrity, this might be the opportunity you're looking for.
We’re looking for someone who’s in it for the long haul. If you’re passionate about communication, serious about personal growth, and ready to work with a team that truly cares, we’d love to hear from you.
Why Plumbline
We’re not just another home services company — we’re a values-first team that believes in doing what’s right. That’s our standard, our "plumb line" for everything we do — from how we serve customers to how we support one another.
Learn More About Us!https://www.youtube.com/watch?v=MiewcYVzAYQ
What's in it For Me?
- Paid training and full commission structure
- Realistic earning potential of $100K–$200K/year
- Flexible schedule, 5 days/week
- Saturday availability preferred
- Health, dental, and vision insurance options for you and your family
- 401(k) with company match
- Life insurance, short- and long-term disability
- HSA options
- Ongoing training and professional development
- A respectful, honest, and collaborative environment
- Growth opportunities into other sales roles within the company
Learn More About Us!https://www.youtube.com/watch?v=MiewcYVzAYQ
Responsibilities
What Will I Do?
You’ll be the first point of contact for prospective clients — listening carefully, building trust, and helping them find the right time to connect with our team. You’ll keep things organized, maintain clear communication with department leaders, and track performance using tools like Service Titan.
Daily responsibilities include:
- Engaging with leads generated by the company to schedule appointments
- Maintaining a daily log of sales activity and performance insights
- Tracking team revenue recovery and reporting key data points
- Communicating with department managers to identify service gaps and opportunities
- Logging client feedback and flagging issues as needed
- Staying in sync with the broader sales team while working independently
Qualifications
Do I Have What It Takes?
- 2 years of cold calling experience
- Strong communication and follow-up skills
- Organized, self-motivated, and comfortable working a full commission structure
- Skilled in outbound phone work and basic computer use
- A calm, professional presence with a true passion for people
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
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