What are the responsibilities and job description for the HVAC Service Technician position at Plumbline Services?
Overview
Take Your HVAC Career to the Next Level with Plumbline Services
Plumbline Services is seeking experienced, customer-focused HVAC Service Technicians to join our growing team. If you're passionate about diagnosing and repairing residential HVAC systems, delivering exceptional customer service, and earning top-tier compensation, this is the opportunity you've been looking for.
As an HVAC Service Technician, you will diagnose, repair, and maintain residential heating and cooling systems while educating homeowners on repair options and system improvements. You'll serve as a trusted advisor to customers and a mentor to developing technicians, helping maintain the high standards that define Plumbline Services.
At Plumbline Services, we believe in doing what's right - for our customers, our team members, and our community. Our name comes from the traditional "plumb line," a tool used to ensure something is straight and true. That same principal guides everything we do: acting with integrity, fairness, and professionalism every day.
What We Offer
- Competitive earning potential: $100,000 - $200,000 plus annually
- Generous Paid Time Off (PTO)
- Employer-sponsored medical insurance for employees and families
- Dental and vision insurance options
- 401(k) with 30% company match
- Life insurance
- Short-term and long-term disability coverage
- Health Savings Account (HSA) options
- Ongoing training and professional development opportunities
- Clear career advancement pathways
- Supportive, team-oriented work environment
- Stable, year-round work with a trusted industry leader
Learn More About Us!https://www.youtube.com/watch?v=MiewcYVzAYQ
Responsibilities
What Wil I Do?
- Diagnose, troubleshoot, repair, and maintain residential HVAC systems
- Perform service and maintenance on:
- Air conditioners
- Furnaces
- Heat pumps
- Ductless mini-split systems
- Hydronic boiler systems
- Indoor air quality equipment
- Conduct comprehensive system evaluations and identify root causes of equipment issues
- Present repair options and recommendations clearly and professionally
- Prepare accurate estimates and explain pricing to homeowners
- Order required parts and coordinate repairs as needed
- Collect payment and ensure all service documentation is completed accurately
- Build lasting customer relationships through exceptional communication and service
- Educate homeowners on system performance, maintenance, and energy-efficiency opportunities
- Identify opportunities to improve comfort, efficiency, and system reliability
- Maintain compliance with all local, state, and national codes
- Complete all work according to company quality and safety standards
- Utilize ServiceTitan and other technology platforms to document service activities
- Mentor and support HVAC Maintenance Technicians and Apprentices in technical development and best practices
Qualifications
Do I Have What It Takes?
- 5 years of residential HVAC service, troubleshooting, and repair experience
- Proven ability to diagnose and resolve a wide variety of HVAC system issues
- Strong mechanical aptitude and technical problem-solving skills
- Excellent communication and customer service abilities
- Ability to explain technical information in a clear, customer-friendly manner
- Strong attention to detail and commitment to quality workmanship
- Self-motivated with the ability to work independently
- Results-driven mindset in a performance-oriented environment
- Experience with ServiceTitan preferred
- EPA Certification preferred
- Valid driver's license with an acceptable driving record
At Plumbline Services, we invest in our technicians because we know they are the foundation of our success. You'll have access to world-class training, industry-leading benefits, strong earning potential, and a team culture built around integrity, growth, and excellence.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.
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Salary : $100,000 - $200,000