Operations Manager

About The Role:
The Operations Manager will oversee all aspects of HVAC and Plumbing business lines and be the right-hand person of the President. This leader will drive growth, performance metrics, culture, and development of direct reports, constantly striving to be a world-class operator. We're seeking an Operations Manager with an 'owner' mindset – this person is ultimately in charge of the P&L and must own all performance across the business. This is a unique entrepreneurship opportunity to take the "path less traveled." Your ability to drive growth within the business, navigate a successful acquisition, and build a culture of customer excellence and employee satisfaction will lead to a long-term career with significant opportunities for growth. This is a full-time role that reports into the President of PSI and will be based out of our Gypsum, Colorado, location.

What You'll Do Here:

• Provide leadership, direction, and development to HVAC and Plumbing Service and Install teams
  ensuring quality work is on time, aligned with the budget, and to customer specifications
• Develop budgets for growth and profitability; track performance against those targets daily,
  weekly and monthly, disseminating the information to your teams
• Review and control costs to reduce waste and unnecessary expenditures
• Ensure proper pricing and adherence through routine job costing analysis; control material and
  equipment costs
• Own all hiring and termination decisions; control labor allocation and costs
• Communicate standards, expectations, and performance – the targets and KPIs – to your direct
  reports and their teams. Hold them to expectations and work with them to achieve goals
• Provide leadership, direction, and guidance to develop direct reports and their teams
• Partner with direct reports to build strong/targeted training programs for their teams to improve
  measurable performance
• Focus on providing exemplary customer service, including maintaining customer relationships
  and ensuring repeat customers by coaching your team to sell the right solutions and services
• Ensure sales & service system processes are implemented and followed.
• Ensure adherence to industry regulations, restrictions, and laws
• Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1s

We'd Love to Hear From You if You Have:

• 3 years of management experience required, P&L experience preferred
• Experience with, or deep respect for, the Skilled Trades and/or similar industries is a must
• You're a leader and strong competitor who excels in a fast-paced environment, driven by seizing opportunities
• You're able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to support a healthy, growing organization
• A servant leader at your core who inspires the team by rolling up their sleeves to solve problems with them
• Willing and able to learn and help train industry standards and best practices
• Bonus points if you're an MBA graduate and/or a Military veteran (we love working with veterans)
• Strong communication and organizational skills
• Ability to apply critical thinking, risk analysis, and develop solutions
• We are willing to relocate qualified individuals

Base salary for this position is $150,000-$190,000/year or more, depending on job-related knowledge, skills, experience, and location. With other incentive pay, OTE earnings may be $180,000-$260,000. Relocation allowance available. As part of the compensation package, a full range of medical, financial, and/or other benefits, depending on the position, is offered.