Office, Scheduling & Inventory Coordinator

Job Summary

We are a growing, fast-paced plumbing company with HVAC and underground utility divisions, and we are looking for a dependable, organized, and motivated Office, Scheduling & Inventory Coordinator to join our team.

This is a multi-functional position that combines customer service, scheduling and dispatch, receiving, inventory, and general office support. We are looking for someone who is comfortable answering phones and communicating with customers, confidently managing technician schedules, and also handling incoming materials, purchase orders, invoices, and inventory.

The ideal candidate has previous experience in scheduling or dispatch AND receiving, inventory, warehouse operations, or purchasing. This position requires someone who can shift between responsibilities throughout the day while staying organized and accurate.

Responsibilities

• Answer incoming phone calls and assist customers in a professional and friendly manner
• Schedule plumbing and HVAC service appointments
• Coordinate and assign technicians to service calls
• Adjust schedules throughout the day based on job progress, emergencies, and changing priorities
• Communicate with customers and technicians regarding scheduling and job details
• Coordinate utility locate requests for underground and excavation work
• Receive and inspect incoming materials, supplies, and equipment
• Verify shipments against purchase orders, invoices, and packing slips
• Identify and help resolve discrepancies with vendors or orders
• Enter receiving information, invoices, receipts, and other information into company systems
• Obtain, scan, and electronically organize receipts and receiving documentation
• Assist with inventory tracking and maintaining accurate material records
• Maintain organized job files, purchase orders, invoices, and other documentation
• Communicate with vendors, office staff, and field personnel as needed
• Help keep the warehouse and shop organized and assist with materials when necessary
• Provide general office and operational support as needed

Qualifications

• Previous scheduling, dispatch, or service coordination experience strongly preferred
• Previous receiving, inventory, warehouse, purchasing, or material-handling experience preferred
• Experience answering phones and communicating professionally with customers
• Strong organizational and time-management skills
• Ability to prioritize multiple service calls, tasks, and changing deadlines
• Strong attention to detail, particularly when working with invoices, purchase orders, and shipments
• Comfortable working in a fast-paced environment where priorities can change quickly
• Basic computer and data-entry skills
• Experience with Google Workspace/Google Suite preferred
• QuickBooks experience is a plus
• Forklift experience is a plus, but not required
• Ability to lift and move materials as needed
• Comfortable working in both an office and warehouse/shop environment
• Dependable attendance and reliable work habits
• Positive attitude and willingness to jump in where needed

What We Offer

• $18.00–$23.00 per hour, starting wage is determined entirely by experience and qualifications
• Full-time, stable employment
• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Paid time off
• Opportunity to grow within the company
• Fast-paced work environment where no two days are exactly the same

Who Would Be a Great Fit?

This position would be a great fit for someone who has worked in service dispatch, construction scheduling, plumbing/HVAC office operations, a supply house, purchasing, receiving, inventory, or warehouse coordination and enjoys having a variety of responsibilities.

We are looking for someone who can confidently handle the phone and scheduling side of the business while also keeping our receiving and inventory processes accurate and organized.

If you are dependable, detail-oriented, comfortable juggling multiple priorities, and looking for a position where you can be involved in several parts of the business, we would love to hear from you.

Apply today through Indeed. Qualified applicants will be contacted to schedule an interview!

Pay: $18.00 - $23.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $18 - $23