Account Manager

Are you looking for a new career opportunity with an exciting company?! Then we have got the right team for you! Plumbing Master

The leading commercial plumbing company in Southern California! Specializing in the following markets: Grocery Store, Service Station, Convenience Stores and Restaurants; seeking qualified Account Managers.

Account Manager

Responsibilities:

• Be the primary point of contact on all assigned accounts.

• Help customers through email, phone, online presentations, screen-share and in person meetings

• Ensure timely follow ups on all emails received.

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

• Responsible for creating proposals, coordinating parts orders, ensure scheduling of approved jobs and also finalizing invoices for billing.

• Liaise between the customer, Plumber and internal teams

Requirements:

• Proven account management or other relevant experience

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

• Experience in delivering client-focused solutions based on customer needs

• Proven ability to manage multiple projects at a time while paying strict attention to detail

• Excellent listening, negotiation and presentation skills

• Excellent verbal and written communications skills

• Bachelor's Degree in appropriate field of study or equivalent work experience

• 5 years of marketing experience with agency background desirable

• Deep digital understanding

• Self-motivated and able to thrive in a results-driven environment

• Natural relationship builder with integrity, reliability and maturity

• Ability to prioritize among competing tasks

• Critical thinking and problem solving skills

• Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology

• Excellent time and project management skills. You're always looking to improve inefficient processes

• Keen attention to detail and adherence to deadlines

• Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software

Account Manager top skills & proficiencies:

• Prospecting Skills

• Teamwork

• Planning

• Build Relationships

• People Skills

• Initiative

• Customer Focus

• Emphasize Excellence

• Manage Multiple Projects

• Attention to Detail

Job Type: Full-time

Pay: $31,200.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location