What are the responsibilities and job description for the Assistant Branch Manager position at Plumbase?
Company Description
Plumbase is a leading independent plumbing, heating, and bathroom merchant in the UK, supported by a network of over 310 sites. What sets us apart is our commitment to local autonomy, enabling each branch to cater to the unique needs of its customers and market. We pride ourselves on trust, teamwork, and flexibility in every operation. Plumbase is a fast-growing company that values individuals who take ownership, thrive on challenges, and contribute to our innovative environment.
Role Description
This is an on-site, full-time role based in Taunton, MA for an Assistant Branch Manager. The Assistant Branch Manager plays a crucial role in supporting branch operations, ensuring the delivery of excellent customer service, and achieving business goals. Day-to-day tasks include supervising staff, managing inventory, supporting sales activities, handling customer inquiries, and assisting with the smooth operation of the branch. The role also involves fostering team development and implementing effective operational strategies.
Qualifications
- Strong leadership, team-building, and supervisory skills
- Proficiency in customer service and sales management
- Experience in inventory management and operational planning
- Ability to implement strategies to drive branch performance
- Organizational and time management skills
- Flexibility and ability to adapt to a dynamic environment
- Strong communication and interpersonal skills
- Previous experience in the plumbing, heating, or construction industries is an advantage
- Proficiency in relevant software systems and tools is preferred