DMV Title Specialist

About Plug

Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit https://plug.vin.

The Opportunity

As our DMV Specialist, you’ll ensure that every vehicle handled by Plug, whether destined for sale, transport, or auction,  is properly titled, registered, and compliant with state DMV regulations. You’ll serve as the key internal resource to manage title work, registrations, lien releases/payoffs, and DMV‑related documentation. Your work will help Plug scale operations efficiently while ensuring all legal and regulatory paperwork is accurate, timely, and properly tracked.

Key Responsibilities

Title Processing & DMV Compliance

• Process all vehicles for title transfer and registration.
• Prepare and submit tax, title, registration, and lien release/payoff documentation.
• Verify the completeness and accuracy of all documents.
• Track status of outstanding titles and submissions; resolve discrepancies.
• Maintain records for out-of-state titles and registrations.

Coordination & Cross-functional Collaboration

• Coordinate with internal teams to gather required paperwork and payoff information.
• Work with lenders to secure lien releases or payoff confirmation.
• Serve as the internal expert on DMV and titling regulations.

Customer & Dealer Communication

• Provide updates on title/registration status to internal and external partners.
• Address questions regarding paperwork requirements, discrepancies, or delays.

Record Keeping & Reporting

• Maintain organized digital and physical records of all DMV documentation.
• Prepare reports on title backlog, registration status, and compliance issues.
• Ensure audit-ready records for compliance or internal review.

Process Improvement

• Build and maintain SOPs for title processing and registration workflows.
• Identify bottlenecks and propose workflow improvements.

Qualifications

What You'll Bring..

• 1–3 years of experience in DMV, title clerk, or automotive title processing roles.
• Strong knowledge of DMV regulations and titling requirements.
• High attention to detail and accuracy.
• Strong organizational and record-keeping skills.
• Excellent communication abilities.
• Proactive problem-solving mindset.
• Comfort with spreadsheets, document management, and dealership/title software.

Nice to Have..

• Experience with multi-state titling or EV-specific registration.
• Familiarity with dealer management or inventory systems.
• Experience managing lien releases and payoffs.
• SOP/process documentation experience in automotive or compliance settings.

Compensation and Benefits

• Annual Salary: $65,000 - $70,000 USD
• Equity: TBD
• Benefits: Health, vision, and dental insurance. Lunch stipend. Parking.

This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate for the role. Relocation assistance will not be provided for successful candidates. Sponsorship not available at this time.

Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. And if you do, you suck.