Laundry Attendant/Houseman

Laundry Attendant – Housekeeping SupportAbout the Position

The Laundry Attendant – Housekeeping Support is responsible for maintaining efficient hotel laundry operations while providing hands-on support to the Housekeeping department. This position helps ensure clean linens are available for guest rooms, assists with room preparation, maintains assigned guest and public areas, and supports overall hotel cleanliness and guest satisfaction.

The position requires someone who is dependable, detail-oriented, physically active, able to work independently, and willing to adjust priorities based on hotel occupancy and operational needs.

Responsibilities

• Wash, dry, fold, sort, and organize hotel linens and towels.
• Inspect linens and towels for stains, damage, excessive wear, or other quality concerns.
• Remove damaged or unusable linens from circulation and report them to management.
• Prioritize laundry needed for same-day room turns and room readiness.
• Clean dryer lint traps 4–5 times daily and as needed to maintain safe and efficient dryer operation.
• Deliver and restock clean linens in housekeeping closets and other designated areas.
• Communicate linen shortages or urgent laundry needs to the Housekeeping team.
• Monitor laundry supplies and notify management when supplies are running low.
• Safely operate washers, dryers, and other laundry equipment.
• Follow all laundry chemical handling, PPE, sanitation, and safety procedures.
• Follow proper procedures when handling heavily soiled or bodily-fluid-contaminated linens.
• Clean and organize the laundry workspace at the end of each workday, including sweeping and mopping floors and leaving folding areas clean, clear, and organized.
• Keep the laundry area clean, organized, and ready for the next shift.

Housekeeping Support

• Assist housekeepers with stripping guest rooms.
• Remove used linens and trash from guest rooms.
• Collect and transport dirty linens to the laundry area.
• Help prepare guest rooms for housekeepers to clean.
• Assist Housekeeping with assigned tasks based on hotel occupancy and business needs.
• Communicate with Housekeeping regarding linen availability, room needs, and changing priorities.
• Help ensure housekeepers have the linens and supplies needed to complete their assigned rooms.
• Follow hotel Lost & Found procedures and immediately turn in any guest property found in guest rooms or other hotel areas.

Public Areas & Guest Facilities

• Be responsible for cleaning and maintaining all public restrooms throughout the hotel.
• Be responsible for cleaning and maintaining the fitness center, including floors, equipment surfaces, and other assigned areas.
• Clean and maintain stairways and other assigned common areas.
• Empty and transport trash from guest rooms, public areas, and housekeeping areas as needed.
• Keep assigned areas free of debris, clutter, and visible dirt.
• Regularly check public restrooms and the fitness center and address cleaning and restocking needs promptly.
• Restock restroom and fitness center supplies as needed.
• Report maintenance, safety, cleanliness, or facility concerns to management, including broken equipment, plumbing issues, leaks, lighting problems, or other concerns.

Guest Service & Teamwork

• Provide friendly and professional service when interacting with hotel guests.
• Maintain a professional and respectful attitude with guests and team members.
• Work cooperatively with Housekeeping and other hotel departments.
• Be willing to assist with different tasks as hotel priorities change.
• Respond appropriately when guests need assistance or have questions and direct them to the appropriate hotel team member when necessary.
• Maintain a positive and helpful attitude while working in a fast-paced hotel environment.

General Responsibilities

• Follow Holiday Inn Express and IHG cleanliness and operational standards.
• Complete assigned duties accurately, thoroughly, and in a timely manner.
• Prioritize work based on hotel occupancy, housekeeping needs, laundry volume, room readiness, and management direction.
• Maintain consistent attendance and punctuality.
• Follow all hotel safety, security, sanitation, and emergency procedures.
• Maintain a clean, safe, and organized work environment.
• Properly use and care for hotel equipment, supplies, and facilities.
• Immediately report safety hazards, accidents, injuries, equipment problems, or other concerns to management.
• Protect guest privacy and maintain confidentiality regarding guest information and hotel operations.
• Leave assigned work areas clean, organized, and ready for the next shift.

Qualifications

• Dependable and reliable attendance.
• Strong attention to cleanliness and detail.
• Ability to work independently and stay productive without constant supervision.
• Ability to work effectively as part of a team.
• Positive attitude and willingness to help.
• Ability to adapt when hotel priorities change.
• Ability to work in a fast-paced hotel environment.
• Ability to stand, walk, bend, reach, kneel, and remain active throughout the workday.
• Ability to lift, carry, push, and pull laundry, trash, linens, housekeeping supplies, and equipment.
• Ability to safely handle laundry chemicals and follow required safety procedures.
• Ability to follow written and verbal instructions.
• Previous hotel, housekeeping, or laundry experience is preferred but not required.

Pay: $15.80 per hour

Expected hours: No more than 30.0 per week

Benefits:

• Paid time off

Work Location: In person

Salary : $16