What are the responsibilities and job description for the Assistant Branch Manager position at PLM Fleet?
ABOUT PLM Fleet
PLM Fleet (PLM) is a national leader in supply chain solutions for refrigerated transportation assets, offering structured financial solutions and technologies for optimized fleet management. The cold supply chain is rapidly evolving from farm to table with the use of innovative technology solutions such as leading-edge sensors, Telematics, IoT and a cloud-based technology platform, providing new opportunities for growth and innovation. PLM has 30 locations across the US with headquarters based in Newark, New Jersey’s Gateway Center. We are seeking creative, flexible, take-charge individuals that can generate customer value through process simplification and high impact digital interactions resulting in greater productivity across the cold supply chain.
PRIMARY RESPONSIBILITIES
- Provide customer service to all PLM accounts
- Maintain and drive a high level of safety consciousness within the branch and assigned agent locations
- Support Fleet Repair and Maintenance Management for assigned branch and agent locations.
- Issue all work orders, PO’s and insure PM compliance.
- Inbound and outbound equipment inspections
- Coordinate and review of all customer billings, re-bills and approvals
- Collect meter readings.
- Manage and monitor branch and agent activities by managing the following accountability reports:
- Fleet Inventory Reconciliation Report
- Weekly Forecast Report
- Work Order Report
- Insurance Expiration Report
- Preventative Maintenance Report
- Maintain a current database of vendors and service providers within the operations territory.
- Audit the service providers billing and charges and maintain a positive line of communication between the Company and our vendor/service provider network.
- Conduct and/or collect physical branch fleet inventory from branch and agent locations every week.
KNOWLEDGE AND SKILLS REQUIREMENTS
- Proficient PC skills, specifically within Microsoft Office Suite
- Able to multi-task, prioritize effectively and manage tight deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Support Fleet Repair and Maintenance Management for assigned branch.
- Issue all work orders, PO's and insure PM compliance.
- Inbound and outbound equipment inspections.
- Support the Branch Manager in all efforts towards, high quality, safety, accuracy and customer service.
- Excellent communication skills to interact with a variety of both internal and external resources.
- Getting in/out of trailers due for inspection
- 3 points of contact, i.e. Pull yourself up, or using a smaller ladder to get into trailer
- Walking to complete yard checks and inventory
- No consistent heavy lifting but raising roll door
- Possible lifting office supplies, occasional large box, etc.
EDUCATION AND EXPERIENCE
- HS degree required
- College degree preferred (or the equivalent of combined education and actual work experience)
WORKING CONDITIONS
Working conditions are normal for a branch environment. Work may require occasional weekend and/or evening work. Some travel required as needed