Assistant Branch Manager - Chicago Operations

Marubeni America Corporation

ABOUT PLM Fleet

PLM Fleet LLC d/b/a PLM Trailer Leasing (“PLM”) is the largest nation-wide, technology-driven company dedicated to the refrigerated trailer leasing and cold supply chain solutions. Its fleet management and cloud-based data solutions support PLM’s focus on creating flexible and customer-specific solutions to reduce costs and drive productivity for businesses nationwide. Located in the state-of-the-art fleet solutions center in Newark, NJ, PLM is recognized as the only nationwide company that is dedicated to exclusively leasing, renting, and maintaining comprehensive management of over 12,000 refrigerated trailers. PLM’s services include new trailer leasing, new trailer design and OEM ordering, short term leasing of existing trailers, flexible rental options, onsite maintenance, emergency breakdown service, GPS, and temperature management, and even lifecycle cost savings for its customers.s, onsite maintenance, emergency breakdown service, GPS, and temperature management, and even lifecycle cost savings for its customers.

Primary Responsibilities

• Provide customer service to all PLM accounts
• Maintain and drive a high level of safety consciousness within the branch and assigned agent locations
• Support Fleet Repair and Maintenance Management for assigned branch and agent locations.
• Issue all work orders, PO’s and insure PM compliance.
• Inbound and outbound equipment inspections
• Coordinate and review of all customer billings, re-bills and approvals
• Collect meter readings.
• Manage and monitor branch and agent activities by managing the following accountability reports:
• Fleet Inventory Reconciliation Report
• Weekly Forecast Report
• Work Order Report
• Insurance Expiration Report
• Preventative Maintenance Report
• Maintain a current database of vendors and service providers within the operations territory.
• Audit the service providers billing and charges and maintain a positive line of communication between the Company and our vendor/service provider network.
• Conduct and/or collect physical branch fleet inventory from branch and agent locations every week.
  
  

Knowledge And Skills Requirements

• Proficient PC skills, specifically within Microsoft Office Suite
• Able to multi-task, prioritize effectively and manage tight deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Support Fleet Repair and Maintenance Management for assigned branch.
• Issue all work orders, PO's and insure PM compliance.
• Inbound and outbound equipment inspections.
• Support the Branch Manager in all efforts towards, high quality, safety, accuracy and customer service.
• Excellent communication skills to interact with a variety of both internal and external resources.
• Getting in/out of trailers due for inspection
• 3 points of contact, i.e. Pull yourself up, or using a smaller ladder to get into trailer
• Walking to complete yard checks and inventory
• No consistent heavy lifting but raising roll door
• Possible lifting office supplies, occasional large box, etc.
  
  

Education And Experience

• HS degree required
• College degree preferred (or the equivalent of combined education and actual work experience)
  
  

WORKING CONDITIONS

Working conditions are normal for a branch environment. Work may require occasional weekend and/or evening work. Some travel required as needed

PLM is an Equal Opportunity Employer – Veteran/Disability

Marubeni America Corporation is an Equal Opportunity Employer – Veteran/Disability