What are the responsibilities and job description for the Showroom Sales Consultant Great Barrington position at Plimpton & Hills?
Job Details
Description
Showroom Sales Consultant
Reports To: Showroom Manager
Work Hours: Full Time
FLSA Status: Non-Exempt
Branch: Great Barrington, MA
Position Purpose:
To provide exceptional service to Plimpton and Hills customers whether over the phone or in person. Acquire an extensive knowledge of company products in order to best meet/ anticipate the needs of the customer. Work collaboratively with internal and external customers to generate sales while providing service that will enhance the reputation of Plimpton and Hills.
Essential Functions:
- Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs
- Continuously expand product knowledge in order to best service the customer
- Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase
- Work with designers, architects, builders, plumbers and contractors through the project cycle
- Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience
- Determine product sale price in accordance with company procedure as well as address questions about product availability
- Keep pricing lists and structures confidential
- Teach customers about product features and benefits
- Continuously obtain information about new products, pricing changes and discontinued products
- Maintain a clean, attractive, and organized showroom appearance to enhance sales
- Make sure all product catalogs are up-to-date
- Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience
- Achieve set goals and objectives as well as consistently strive to exceed sales performance goals
- Other duties as required
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
Experience, Education & Skills:
- Sales experience in kitchen/bath and/or design required
- Ability to communicate clearly and effectively; verbally and written
- Familiarity with industry trends
- Result driven and customer focused
- High School diploma required; Associates degree in design preferred
Physical Requirements:
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Salary : $20 - $25
