What are the responsibilities and job description for the Expediting Coordinator position at Plesser's Appliance?
Job Overview
We're looking for an organized, detail-driven Expediting Coordinator to join the Order Status team at our corporate office. You'll work daily with internal departments, manufacturers, and freight carriers. This is an excellent opportunity for a strong candidate to build a career with a growing company.
What You'll Do
- Respond to customer inquiries about product availability by phone and email
- Communicate with vendors to confirm product production and availability
- Follow up with vendors and carriers to confirm delivery timeframes and transit schedules
- Monitor open purchase orders and track them through to fulfillment
- Assist with order entry
- Review, verify, and process outgoing shipments
- Partner with teammates and support staff across departments to keep orders on track
What We're Looking For
- Solid computer skills, including email, order entry, and order or inventory tracking systems
- Strong phone skills and the confidence to work through issues with vendors, carriers, and customers
- Resilience and composure: you handle day-to-day problems in stride, stay solution-focused, and don't let a tough call derail your day
- Strong follow-through and the persistence to chase down answers
- Ability to manage many open orders at once with high accuracy
- A team player who stays organized in a fast-paced environment
- Experience in customer service, or order management preferred; appliance or retail experience is a plus
What We Offer
- Employee Stock Ownership Plan (ESOP) — become an owner in the company's success
- Matching 401(k)
- Paid Time Off
- Medical, Dental, Vision & Supplemental Insurance Benefits
- Employee Discounts
We are an Equal Employment Opportunity Employer.
Pay: $23.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Application Question(s):
- Are you tech savvy and a creative problem-solver?
Education:
- Associate (Required)
Ability to Commute:
- Babylon, NY 11704 (Required)
Work Location: In person
Salary : $23