What are the responsibilities and job description for the House Manager position at Pledge Residential Care LLC?
Benefits:
- 401(k)
- Competitive salary
- Flexible schedule
- Paid time off
- Training & development
Job description:
Annual Salary: $37,440
Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40
Compensation Structure: Salaried (40 hours/week) with stipend for hours worked beyond 40
Are you a compassionate leader ready to make a real impact?
Pledge Residential Care is seeking a dedicated and motivated House Manager to lead one of our residential programs supporting individuals with intellectual disabilities, autism, and related needs. This role is ideal for a hands-on leader who is passionate about person-centered care, staff development, and maintaining safe, respectful, and empowering home environments.
As a House Manager, you will serve as the primary leader of the home—ensuring quality services, regulatory compliance, and a positive culture for both individuals supported and staff.
What You’ll Do
As a House Manager, you’ll wear many hats—and every one of them matters.
Lead with Purpose
- Provide leadership, guidance, and supervision to Direct Support Professionals (DSPs)
- Coordinate services for individuals with a wide range of emotional, behavioral, medical, and developmental needs
- Serve as the primary point of contact for day-to-day program operations
Support Daily Living
- Oversee daily routines including personal care, meals, habilitation activities, and community engagement
- Ensure services promote dignity, independence, choice, and meaningful participation
Promote Health & Safety
- Maintain a safe and healthy home environment in compliance with agency policies and Maine DHHS/OADS regulations
- Coordinate medical appointments, medication oversight (as applicable), and follow health and safety protocols
- Respond to incidents and emergencies appropriately and in accordance with policy
Manage with Care
- Schedule staff, ensure adequate coverage, and provide on-call support as required
- Train, coach, and mentor staff to meet performance, compliance, and care standards
- Participate in staff evaluations, corrective action, and ongoing development
Build Relationships & Community
- Communicate professionally and collaboratively with individuals supported, families, guardians, case managers, and state partners
- Foster an inclusive and respectful home culture that supports belonging and community integration
Drive Excellence
- Oversee household operations including cleanliness, maintenance, supplies, and documentation
- Ensure accurate and timely completion of required records, reports, and logs
- Monitor program needs and communicate concerns or improvement opportunities to leadership
Key Responsibilities
- Supervise daily operations of a residential program
- Support and monitor implementation of service plans, behavior support plans, and safety plans
- Train, supervise, and support DSP staff
- Maintain compliance with licensing, documentation, and agency standards
- Ensure the home remains clean, organized, and well-maintained
- Provide on-call coverage and fill in when necessary
- Track hours worked beyond 40 and follow stipend compensation procedures
What You Bring
Education / Experience
- High School diploma, or Human Services, or a related field OR
- 3–5 years of experience in residential services with supervisory or leadership experience
Skills
- Strong leadership, organization, and problem-solving skills
- Excellent written and verbal communication
- Ability to manage multiple priorities in a fast-paced environment
Technical & Licensing
- Comfortable with digital documentation systems and Microsoft Office
- Valid Maine Driver’s License with acceptable driving record
Preferred
- Experience working with Maine DHHS/OADS or similar regulatory bodies
- Knowledge of Section 21 / residential services
Why Join Pledge Residential Care?
At Pledge Residential Care, leadership matters. House Managers play a critical role in shaping the quality of life for the individuals we support and the success of our teams. We value accountability, compassion, teamwork, and growth—and we support our leaders with training, structure, and clear expectations.
This is more than a job. It’s an opportunity to lead with purpose and make a meaningful difference every day.
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $37,440