Sales Guide West Branch

Meet Pleasantrees
Founded in 2018 and rooted in Michigan, Pleasantrees is committed to cultivating the highest quality cannabis, building trust in our communities and lasting relationships with our guests. Midwestern through and through, we are committed to delivering warm, thoughtful, and exceptional service at every turn. We respect the power of the plant and the people who use it. We work hard so our friends can enjoy more of life's pleasures.

Job Description
The Sales Guide understands that every interaction, large or small, strengthens our mission, and delivers an exceptional experience. They represent the face of the brand in the community and provide the highest standards of guest engagement. Our Sales Guides will be responsible for maintaining the culture of the business by protecting the Pleasantrees brand and showing compassion for our guests. Reporting to the General Manager, Guides will also be responsible for maximizing sales and profitability by focusing on overall business initiatives. If you're passionate about high quality products, midwestern hospitality and building long lasting relationships then Pleasantrees would love to meet you!

Responsibilities
Anticipates guests' needs and is responsive with an engaging attitude
Exhibits pride through positive demeanor, body language and personal presentation
Assist guests with understanding product benefits and offerings
Responsible for creating an unparalleled, unique, and genuine experience for every guest
Takes a proactive approach, embrace, action, and commit to all training tools provided
Flexible and adaptable to become a team-oriented individual that fits in a collaborative fast-paced, results-oriented work environment
Ensure the sales floor is properly stocked and the presence of the store is well maintained
Accurately use and maintain the Point of Sale (POS) system
Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy
Daily compliance with shop policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules
Work closely with Receptionist to ensure exceptional, seamless guest experience
Contributes to the safety and sanitation of the store.

Experience and Requirements
2 years of experience in a fast-paced guest-centric environment
Minimum of 21 years of age
Highschool diploma or its equivalent
Must pass criminal background check and drug screening (excludes THC)
Must be compliant with all legal or company regulations for working in the Cannabis industry
Ability to stand for long periods
Ability to lift 25 lbs.
Knowledge of basic computer skills