What are the responsibilities and job description for the Food Server - Blizzard's Pub position at Pleasant Mountain?
Overview:
The food server position is a front-of-the-house, directly guest-facing, hands-on position. Servers meet and greet guests and provide them with top-notch customer service. Servers are responsible for proper money management and accurate cash outs daily. The position requires the capacity to describe all items on the drink, wine, and food menus.
Shifts are available both days and/or nights, and will include weekdays, weekends and holidays.
Responsibilities:
What We Offer
Join Blizzard’s food and beverage team and deliver top notch customer service to our guests! Our servers are friendly, professional, outgoing, and customer-oriented, so bring your best smile and a positive attitude.
The food server position is a front-of-the-house, directly guest-facing, hands-on position. Servers meet and greet guests and provide them with top-notch customer service. Servers are responsible for proper money management and accurate cash outs daily. The position requires the capacity to describe all items on the drink, wine, and food menus.
Shifts are available both days and/or nights, and will include weekdays, weekends and holidays.
Responsibilities:
- Complete daily set-up, stocking, tear-down, and over-all sanitization of the service areas and FOH in the restaurant.
- Keep floors, chairs, and tables clean in each section.
- Pre-bussing tables, re-set tables
- Complete opening and closing shift duties, cash outs, and side work as assigned.
- Immediately communicate with the Manager regarding any guest concerns or complaints.
- Must be able to quickly and correctly answer guest questions regarding the menu, upselling, ingredients, and offer suggestions.
- Must have knowledge of liquor service, availability of specialty cocktails, and commonly ordered alcoholic beverages for upselling and guest questions.
- Must be able to verbally promote drink specials, wine list, and beer selections as well as any entrée/app specials.
- Communicate to MOD maintenance and repairs as needed for FOH for bar and/or dining room to be presentable and in working order for all guests
- Follow state, local, and federal guidelines and laws on proper liquor service.
- Must be able to inform guests of the menu choices, promote area activities, and be able to answer general knowledge questions involving the ski area.
- Be physically able to spend the majority of their workday on their feet while pushing, pulling, and lifting up to 50 pounds.
- High School degree or equivalent required.
- Ideal candidates will have T.I.P.S. training and relevant experience.
- Must be able to work a variety of shifts, including days, nights, weekends, and holidays.
What We Offer
- Free season pass for skiing and snowboarding at all Boyne Resorts locations.
- Discounted dependent passes.
- Discounts on food, retail, lodging, and resort activities.
- Discounted ski/snowboard lessons and rentals.
- Pro Deal and discounts on clothing and equipment from participating outdoor brands.