What are the responsibilities and job description for the Retail Art Materials Key Holder position at Plaza Artist Materials & Picture Framing?
JOB PURPOSE
Responsible for providing excellent customer service in selling art materials; receiving, stocking, store maintenance; opening and closing of the retail store.
RESPONSIBILITIES
- Possess, acquire and maintain knowledge of artist supplies, creative materials and techniques.
- Accountable for opening and closing of the store according to company procedures.
- Assist customers with product purchasing.
- Facilitate special orders and store transfers of requested items from other store locations according to company guidelines.
- Assist in stock checks requested by other stores.
- Support inventory management by accurate shelf labeling and inventory counts.
- Be aware of special sales and promotions and impart that information to the customer.
- Receive cash, credit or debit charges, check payments and redeem gift certificates and coupons from customers for purchasing merchandise.
- Handle returns and exchanges of store merchandise.
- Create invoices for store charges.
- Responsible for keeping assigned work areas neat and stocked daily.
- Receive merchandise by matching receiving work sheets with shipped product.
- Accurately stock received merchandise.
- Prepare merchandising displays.
- Maintain a professional demeanor when relating to superiors, coworkers and customers.
- Responsible for the transfer of the bank deposit from the store to the bank.
- Must be punctual and comply with all company policies and procedures
- Complete all other duties assigned by Store Manager
SKILLS/ COMPETENCIES
- Possess interpersonal skills crucial for relating to customers, coworkers and management.
- Demonstrate trustworthiness and possess good judgment.
- Demonstrate the ability to learn procedures and follow directions with confidence, cooperation and flexibility.
- Must be able to multi-task, is self-directed and detail-oriented.
- Must possess stamina and be able to stand/walk for long periods of time throughout the day.
- Must be computer literate and possess basic arithmetic skills.
EXPERIENCE
The successful candidate must possess excellent customer service skills, a background in art materials and retail sales. Experience in merchandising is preferred.