Live Ops Configuration Engineer

We are looking for a technically minded Live Ops Configuration Engineer to help own and operate the configuration systems that power our live game experiences. You’ll work hands-on with internal tools, configuration pipelines, and environment controls to ensure content launches, events, and platform updates deploy smoothly and reliably.

If you enjoy debugging, working with configuration data, improving workflows, and collaborating with Live Ops, QA, and Engineering teams, this role is an excellent entry point into Live Operations Engineering, Release Engineering, or Tools/Automation.

Duties And Responsibilities

• Manage and update live game configuration using proprietary internal tooling and JSON-based config systems
• Maintain high accuracy across multiple environments (dev, staging, production)
• Debug and resolve configuration discrepancies with logs, validation tools, or dashboard diagnostics.
• Maintain operational calendars for content releases, events, and platform updates.
• Work closely with Live Ops and QA to ensure configuration bundles are validated, tested, and approved before deployment.
• Participate in release readiness checks and environment verification
• Monitor configuration rollouts and automated checks; identify misfires or unexpected behaviors early.
• Assist with urgent live configuration fixes and special event deployments
• Provide technical insights to help triage live issues
• Document workflows, runbooks, and configuration standards
• Identify recurring friction points and propose improvements to tools, validation flows, or release pipelines.
• Contribute ideas to make configuration management more robust, scalable, and automated over time.
  
  

Requirements

• 2 years of experience in live operations, QA, release engineering, production support, or a technical support role
• Bachelor’s degree in Computer Science, Game Development, Information Systems, or equivalent relevant experience
• Strong attention to detail with the ability to manage multiple configurations and deadlines simultaneously
• Technical curiosity and comfort learning complex internal tools
• Solid communication and collaboration skills across technical and non-technical teams
  
  

Preferred

• Familiarity with JSON, YAML, XML, or other structured configuration formats
• Understanding of version control systems (Git preferred)
• Basic knowledge of databases (SQL literacy a plus)
• Experience with scripting languages (Python, Bash, Node.js or similar) is a significant plus
• Exposure to CI/CD tools, configuration validators, or spreadsheet tools (Excel macro, Google Sheets Apps Script) is helpful
• Experience supporting or testing live service systems (games or SaaS) is a bonus.
  
  

Benefits And Perks

• 100% health benefit premiums for you and your dependents
• 401K match and Restricted Stock Units
• Flexible vacation policy
• Employee-driven entertainment, happy hours, and team-building events
• Snacks and drinks are available in the kitchen
• Casual work environment
  
  

About PLAYSTUDIOS

PLAYSTUDIOS is the developer and operator of award-winning free-to-play casual games for mobile and social platforms. The company’s collection of original and published titles is powered by its groundbreaking playAWARDS loyalty marketing platform, which enables players to earn real-world rewards from a portfolio of global entertainment, retail, technology, travel, leisure, and gaming brands across 17 countries and four continents. Founded by a team of veteran gaming, hospitality, and technology entrepreneurs, PLAYSTUDIOS brings together beautifully designed mobile gaming content with an innovative loyalty platform in order to provide its players with an unequaled entertainment experience and its partners with actionable business insights. To learn more about PLAYSTUDIOS, visit playstudios.com

PLAYSTUDIOS is an equal opportunity employer. Applicants will be considered regardless of their sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military or veteran status, or other protected category under the law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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