Sr. Director of Business Excellence

Company Overview & Values

At PlayPower, we are not just a company; we’re a passionate family of brands dedicated to creating moments of joy and inspiration through play. As a global leader in crafting premier recreational equipment, our mission is to ignite imaginations and fuel creativity in people of all ages. By joining our team of over 1600 employees across the world, you are joining a community that believes in the Power of Play! If you're ready to make a lasting impact and bring laughter and fun to the lives of children and adults, explore our exciting opportunities to help us to create a world where play knows no limits.

Company Values:

• Honesty and Integrity

• Respect and Caring for Others

• Openness and Collaboration

• Individual and Team Accountability

• Passion and Purpose

Position Overview:

This role presents a unique opportunity to leverage CI and Technology to streamline Business Systems across PlayPower’s Global footprint. At its core, this role is about rethinking how we operate at scale to deliver better outcomes for our customers, stakeholders, and teams. Reporting to the VP of Business Transformation, you will lead cross functional teams to remove waste and solve problems to create a foundation for organic and acquisition growth.

If you are a hands-on leader with track record of leveraging technology to streamline back-office processes across Commercial, Financial, Engineering, Order Configuration and Support functions, this may be your ream role.

Working in collaboration with the p3s Program Manager, Sr. Director of Automation and partnering across Business Units, the Sr. Director of Business Excellence identifies and leads Strategic (Hoshin) improvement projects at the enterprise level.

This is a rare opportunity to create an optimum Transactional Process Model that touches all aspects of PlayPower, impacting tens of thousands of end users - and the future-state operating model of a global business.

If you have an entrepreneurial spirit, naturally curious about using emerging technology to streamline flow, and tenacious enough to morph nebulous concepts into execution - you'll feel right at home here.

Position Scope:

• Collaborating with Commercial, Information Technology, Support Function and Executive Leadership to leverage CI & Technology as a force multiplier to accelerate Strategic Objectives

• Improve overall Transactional Process Improvements by leveraging technology to eliminate waste

• Analyze current workflows, mapping current state to identify areas for improvement, and develop strategies to streamline processes

• Partner across the PlayPower Network to adopt new processes smoothly and efficiently. Collaborate cross-functionally to align Automation initiatives with broader business goals.

• Create end-to-end value chain and related multi-level process maps.

• Develop and Prioritize funnel opportunities

• Act as catalyst and guide to initiate and execute Transactional Process Improvements resulting in sustained gains locked in with KPIs

Position Qualifications:

• Highest Integrity, transparency, and tenacity to “advocate for the right thing”

• Experience driving Lean Office projects with tangible ROI

• Advanced data analysis skills are required for root cause analysis, process design and business optimization to create a data driven environment.

• Must be able to facilitate cross functional teams and collaborate with stakeholders to achieve large-scale transformation, problem solving and innovation while successfully integrating change and communications management.

• Highly skilled capability to construct end-to-end value chain and related multi-level process maps.

• Problem Solving Acumen - Knowledge of techniques that promote effective analysis and root cause analysis leading to corrective actions & sustainment.

• Keen ability to Communicate effectively across diverse teams, ability to convey details to technical and non-technical audiences

• Ability to balance innovation with technical debt management and legacy system maintenance

• Aptitude for evolving technologies, including proficiency in evaluation and application

• 25% - 50% Travel as required

Education & Experience:

• Bachelor’s degree, Master’s preferred

• 15 years combined Business, CI, Operations, Automation, & Financial experience, ideally in Matrix and/or Make to Order environments.

• Deep knowledge of Transactional Technologies: BOTS, AI, Data Automation, Flow, and Performance Monitoring

• Solid foundation in Transactional Process Improvements, Six Sigma principles, and Problem-Solving tools. Lean Sigma Black Belt Preferred

• Prior Operations Leadership experience is a plus; Plant Management Experience preferred

• Change management implementation experience required.