What are the responsibilities and job description for the Team Member position at Playa Bowls?
ABOUT THE COMPANY
Playa Bowls is New Jersey's Original Acai Shop founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300 unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70 locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!
WHAT WE OFFER
- Tips: We offer a competitive hourly wage plus credit card cash tips!
- Advancement Opportunities: Our Playa Bowls training program will allow you to grow your skills to use in any career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
- Playa Discounts: If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
WHO YOU ARE
As a Team Member, you’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! You will be responsible for helping new customers pick a superfood for them and using your own personal skills to create them. This is done while ensuring guest satisfaction takes priority, food quality and company standards are met. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOU’LL DO
- Maintain cleanliness and organization throughout the restaurant
- Manage time effectively and meet all job responsibilities
- Maintain a positive work environment for guests and staff
- Check products to ensure consistency, palatability, and flavor conformity
- Perform food preparation or service tasks
- Utilize point of sale cash register system
- Addressing any questions or comments that customers may have
- Take customer orders and assemble the orders
- Replenish supplies and condiments and maintain inventory
- Notify supervisor of any food orders or food shortages
- Lives the Playa Bowls mission, purpose, and values
WHAT YOU’LL BRING
- Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
- Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
- Collaboratives effectively with team, fostering a positive and productive work environment
- Skilled at prioritizing tasks to meet customer demands during peak hours
- Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
- Ensuring accurate orders and maintaining food presentation standards
ESSENTIAL PHYSICAL FUNCTIONS
- Must be able to remain in a stationary position for prolonged periods of time
- Must be able to lift or otherwise move 25-40 pounds occasionally
- Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters
- Must be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).
- Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol
ADDITIONAL INFORMATION
“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”