What are the responsibilities and job description for the Server position at PLAY ZONE LLC?
Job Summary:
This is a part-time (non-exempt) position with a schedule that includes weekday and weekend evenings, as well as occasional morning shifts. As a Server, you will be responsible for providing excellent customer service in a fast-paced dining environment. You will take orders, serve food and beverages, and ensure guests have a pleasant dining experience. This is a non-supervisory, non-exempt role.
Key Responsibilities:
- Greet customers as they arrive.
- Guide them to their table when working in the dining area.
- Present menus and provide information about menu items and specials.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to customers in a timely manner.
- Check in with guests to ensure their satisfaction and address any concerns.
- Process payments and handle cash transactions accurately.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to customer spills or other special needs.
- Maintain cleanliness of tables, restrooms, service areas, and the dining environment.
- Collaborate with kitchen staff to ensure timely service and accuracy of orders.
- Adhere to health and safety regulations, alcohol control policies, and restaurant/bowling policies.
- Assist with training new staff as needed.
- Assist other servers or areas when your workload permits.
- Stay productive during slow periods by preparing, cleaning, or tackling special projects assigned by managers.
Qualifications:
- Previous experience in a wait staff or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong multitasking skills and attention to detail.
- Basic math skills for handling payments and tips.
- Must be of legal age to serve alcohol.
- Familiar with point-of-sale systems is preferred.
- Must be able to work evenings, weekends, and holidays as needed.
- Must be able to read, write, and speak English sufficiently to perform the essential functions of the job.
Education, Experience, and Licensing Requirements:
- High school diploma
- 1-2 years server experience
- Food Handlers Card (preferred)
- Certification in responsible alcohol service (preferred).
- Bilingual (English/Spanish) - preferred
Physical Requirements and Schedule:
- Ability to stand for long periods and lift up to 50 pounds.
- Ability to work in a noisy and busy environment.
Benefits:
- Flexible scheduling
- Employee discounts and perks
- Ability to earn tips
Play Zone is an equal opportunity employer.
Job Type: Part-time
Pay: From $16.90 per hour
Work Location: In person
Salary : $17