Demo

Hospitality Concierge

Playfly Sports
Baltimore, MD Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 11/22/2026

Baltimore, Maryland

On Site


THE RUNDOWN

Playfly Sports is looking for a Hospitality Concierge to join our team at Morgan State. Playfly Aspire seeks a teachable, positive, and passionate individual who is committed to building relationships, being a great teammate, and someone with a strong work ethic. The ideal person would be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. This role will have a focus on servicing existing premium and hospitality areas, with some revenue generating expectations. The primary purpose of this role will be servicing premium offerings in designated athletic facilities for university home games through a relationship-based approach that prioritizes providing first-class service to existing clients and identifying needs of new clients.


WHAT YOU’LL ACCOMPLISH

  • Service existing premium and hospitality areas on gamedays for all football games
  • Work closely with campus stakeholders and community partners to ensure first-class service in our premium and hospitality areas
  • Provide first-class service to existing and potential clients on gamedays
  • Assist in managing premium area gameday operations and hospitality efforts on all home football gamedays
  • Assist with men’s and women’s basketball hospitality areas if added this winter
  • Other job-related duties as assigned


WHAT YOU’LL BRING

  • Passion to get or have sports sales experience, with premium sales preferred
  • Exceptional organizational skills and attention to detail
  • Desire to grow a career in the sports premium sales and/or hospitality industry
  • Strong work ethic, self-starter, and a genuine desire to help people
  • Bachelor’s Degree is preferred but not required
  • Excellent communication and listening skills
  • Ability to work independently and as part of a team
  • Professional image and demeanor at all times
  • Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported


TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

  • Availability to work outside typical office hours including nights and weekends as needed
  • Walking, standing, bending and carrying of light office items is required
  • The work is typically performed in an adequately lighted and climate-controlled office environment

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
For California and UK Residents

Benefits:

Maternity & Paternity Leave, Health Insurance, 401K Plan

Salary.com Estimation for Hospitality Concierge in Baltimore, MD
$37,130 to $45,808
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