What are the responsibilities and job description for the Case Manager (Social Services/Gerontology Focus) position at Platte County Senior Fund?
Full Job Description
The Platte County Senior Fund is seeking a compassionate and detail-oriented Case Manager to support clients through comprehensive assessments, care planning, and ongoing coordination of services. This role focuses on improving quality of life, ensuring continuity of care, and connecting clients with appropriate community resources.
Responsibilities
Client Assessment & Support
- Conduct in-home, phone, or virtual assessments
- Interview clients and family members to determine needs
- Educate clients on available services and resources
- Assess home environments for safety risks and needed modifications
- Verify income and determine co-pay requirements
- Maintain accurate and timely documentation
Case Management & Coordination
- Refer clients to appropriate service providers
- Track services, providers, and financial agreements in database
- Follow up with clients to ensure needs are met
- Communicate with providers regarding service quality and compliance
- Resolve client/provider concerns and disputes
- Maintain caseload and complete ongoing client evaluations
Administrative & Financial Duties
- Review and process provider invoices for accuracy
- Enter service and billing data into system
- Assist with provider documentation (e.g., Certificates of Insurance)
- Support bid and contract processes, including reviewing submissions
Reporting & Program Support
- Prepare monthly activity and mileage reports
- Assist with grant applications and reporting
- Support audits and program compliance activities
Community Outreach
- Build partnerships with local agencies and organizations
- Represent the organization at community events and senior fairs
- Provide presentations and resource information
- Maintain and update community resources
Additional Duties
- Supervise and support interns
- Assist with board meeting minutes and administrative tasks
- Provide general office support as needed
- Perform other duties as assigned
The responsibilities described reflect the general scope and level of work for this role and may adapt over time in response to organizational needs and priorities.
Qualifications
- Bachelor’s degree in Social Work (BSW), psychology, or related field, or equivalent professional experience
- Gerontology focus or experience preferred
- Strong organizational and communication skills
- Ability to manage multiple clients and deadlines
- Experience with case management or community resources is a plus
Benefits
- The Platte County Senior Fund offers employees a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, a retirement plan (subject to a five-year eligibility requirement), and paid time off.
How to Apply
For consideration, submit a cover letter and resume to ccasolari@platteseniors.org. Include “Case Manager Position” in the subject line.
Pay: $55,000.00 - $62,000.00 per year
Work Location: In person
Salary : $55,000 - $62,000