Store Manager

Platt Equipment Company, Inc., is Oregon's largest full-line Kubota tractor dealership. We are seeking a qualified candidate to serve as the manager for our store in Burns, Oregon. This position will commence as an assistant manager training with the current store manager, and will become the official store manager upon current manager's retirement in 2026. This position reports directly to the dealer principals. A generalized list of the responsibilities and objectives for successful store managers follows below.

SALES SUPPORT – Produce sales of machines & equipment that meet established sales & gross margin objectives and satisfy customer needs.

Participate in the ordering process for all units and stay current with inventory located at all Platt locations, transferring units when needed and coordinating any whole good orders.

Develop subject matter expertise on the features and benefits of all Kubota, Great Plains, Land Pride & Vermeer equipment and actively seek out ways to increase selling capabilities. Attend Sales/Service training workshops and dealer meetings as identified and coordinated with Management.

Successfully identify and fulfill customer needs and desires by helping them select the best equipment and implement buying decisions to maintain high customer satisfaction and loyalty. Greet customers in a prompt and friendly manner and follow up with customers in a timely manner. Promote the sales programs for insurance and extended warranties.

Properly demonstrate the use & care of all equipment

Ensure all shipments to the dealership for inventory are properly and accurately received and accounted for, discrepancies noted on the Bill of Lading & adherence to the S/D Claim procedures. Create the new wholegoods in the dealer business system and follow up with the business office for journals prior to closing sales orders.

OVERALL DIRECTION: Provide overall direction and staff support at the location to include Parts & Service Writer position & Service/Technician staff positions.

Parts and Inventory support requires an understanding of the processes involved in ordering, receiving and accounting for the parts inventory at the location. Managers are required to know how to research and sell a part to the customer if needed as well as ensure the staff are providing the required level of service to the customer. Ensure staff are up to date and current with desired after sales marketing activities, promotional events and required training.

Service sales & repair order processes support requires an understanding involved in creating a work order, selling the internal parts, communicating with the technicians for the work desired. Managers are required to know the process well enough to receive a unit in for service, process the paperwork and follow up with the customer. Ensure technicians are up to date with KU training, ILT and others as required to be compliant with dealership objectives and expectations.

BUSINESS OPERATIONS: Manage the company’s business operations and assets to ensure the achievement of expected business results and maintenance of the Dealer Elite Certification Program.

Lead a positive and ethical work environment that attracts, motivates and contributes to retaining a work force of high-performing employees.

Achieve projected business performance results by matching employee work attitudes and practices with business expectations (example: goals, objectives, strategies, values).

Collaborate with other location managers and dealer principles and support staff to effectively manage staff, coordinate transportation needs and sharing of allocated equipment.

Achieve expected business performance results by using effective business systems, processes and practices.

Maintain the dealership facility, equipment displays and interior showroom to represent the image, identity and support of the brand.

LEAD AND PARTICIPATE IN MARKETING EVENTS:  Work effectively with Marketing staff to plan, market and participate in events such as a Kubota Field Event, County Fair Exhibits and other marketing opportunities as identified.

LEAD ON SPECIAL PROJECTS AND TASK AS REQUESTED

Preference will be given to candidates with BA/BS in Agriculture Science and/or Business Management; or those with industry specific experience or parallel experience in other equipment or automotive sales operations. Qualified candidates will possess a working knowledge of business, financial, and accounting principles and be well versed in utilizing typical office suite software in a Windows environment. A successful candidate will be personable, honest without exception, well spoken, self disciplined and motivated, and a positive forward thinking problem solver who is comfortable operating at both a strategic level, as well as not being afraid to get their hands dirty when that's what the business requires. Minimum requirements are high school diploma or equivalent, valid drivers license and a clean driving record.