What are the responsibilities and job description for the Staff Data Scientist, Customer Success@Mountain View CA. /USC /GC position at Platinum Enterprise Solutions, Inc.?
Qualifications
- 8 years in data science, analytics, or a related field, ideally supporting consumer services, marketplaces, or expert-led models.
- Advanced proficiency in SQL and data visualization (e.g., Tableau), and programming in Python or R
- Experience building scalable data pipelines, metrics layers, and experiment platforms; familiarity with dbt, Airflow, Snowflake, or Databricks is a plus.
- Deep understanding of customer journey analytics, CX measurement, and operational performance analytics.
- Hands-on experience designing and evaluating A/B and multivariate experiments.
- Understanding of machine learning and generative Al use cases in consumer applications is a plus.
- Excellent storytelling and communication skills to influence decisions across technical and nontechnical audiences.
- Proven track record of cross-functional collaboration, managing multiple projects in fast-paced environments.
- Passion for data craft, mentorship, and continuous improvement with a growth-oriented mindset.