Staff Data Scientist, Customer Success@Mountain View CA. /USC /GC

Qualifications

• 8 years in data science, analytics, or a related field, ideally supporting consumer services, marketplaces, or expert-led models.
• Advanced proficiency in SQL and data visualization (e.g., Tableau), and programming in Python or R
• Experience building scalable data pipelines, metrics layers, and experiment platforms; familiarity with dbt, Airflow, Snowflake, or Databricks is a plus.
• Deep understanding of customer journey analytics, CX measurement, and operational performance analytics.
• Hands-on experience designing and evaluating A/B and multivariate experiments.
• Understanding of machine learning and generative Al use cases in consumer applications is a plus.
• Excellent storytelling and communication skills to influence decisions across technical and nontechnical audiences.
• Proven track record of cross-functional collaboration, managing multiple projects in fast-paced environments.
• Passion for data craft, mentorship, and continuous improvement with a growth-oriented mindset.