Customer Care Specialist

Entry-Level Customer Care Specialist (In-Person)

Position Overview

We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role, where you will interact directly with clients, answer questions, and support daily customer needs. No prior experience is required—just a positive attitude, strong communication skills, and a willingness to learn.

Duties

• Welcome clients and provide assistance in person.
• Answer questions and offer clear, accurate information about services, processes, or policies.
• Handle inquiries and resolve concerns in a professional and timely manner.
• Document interactions, updates, and customer details accurately.
• Escalate more complex issues to the appropriate team or department.
• Follow company guidelines for communication, safety, and service standards.
• Collaborate with team members to ensure a smooth customer experience.
• Participate in training to develop knowledge of company services and procedures.
  
  

Qualifications

• High school diploma or equivalent.
• No previous experience required training is provided.
• Strong verbal and written communication skills.
• Friendly, approachable, and comfortable assisting people face-to-face.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable, punctual, and eager to learn.
• Ability to work both independently and as part of a team.
• Flexible availability depending on company needs.
  
  

What We Offer

• Comprehensive training and ongoing support.
• Opportunities for growth and advancement.
• A positive, team-oriented work environment.
• Employee benefits and perks (varies by company).
  
  

Skills: sales,strong interpersonal skills,crm systems familiarity,written communication,bilingual or multilingual abilities,customer satisfaction commitment,problem resolution,customer satisfaction and service excellence,organizational skills,flexibility in schedule,proficiency in customer service software and tools,excellent organizational and time management skills,time management skills,familiarity with crm systems,strong analytical and problem-solving abilities,strong communication skills,organization skills,resilience,customer service experience,familiarity with crm systems and practices,flexibility in schedule availability,crm systems and practices,customer service and support,time management,customer satisfaction,analytical skills,adaptability,interpersonal skills,sales support,prioritization,multi-tasking,documentation,customer service skills,ability to multitask and prioritize,team collaboration,customer feedback management,fluent in multiple languages,teamwork,crm familiarity,collaboration,strong oral and written communication skills,customer service software proficiency,customer service representatives,problem-solving abilities,oral and written communication skills,effective communication,customer relationship management (crm),customer relationship management (crm) familiarity,customer feedback analysis,flexibility,basic understanding of business operations,analytical and problem-solving abilities,multitasking and prioritization,ability to multitask and prioritize under pressure,oral communication,positive attitude and resilience,language fluency,communication skills,bilingualism,active listening,ability to multitask and prioritize effectively,flexible scheduling,flexible schedule availability,positive attitude,customer feedback,basic understanding of business operations and customer needs,problem-solving skills,communication,conflict resolution,organizational and time management skills,customer feedback gathering,proficiency in customer service software,multitasking,problem-solving,ability to multitask and prioritize effectively under pressure,customer service software,knowledge of crm systems,problem solving,teamwork and collaboration,customer service,ability to multitask,crm systems,empathy,excellent organizational skills,organization,analytical abilities,strong oral and written communication,strong analytical skills,resilience in challenging situations