What are the responsibilities and job description for the Host/Hostess position at Plate'd Social?
Job Title: Restaurant Host/Hostess (Dine-In & Catering Services)
Location: Plate'D Social at the New Bradley 315 Sports Complex
315 McKnight, Bradley, IL
Job Type: Part-time/Full-time
Job Description: Be a part of a great team, Plate'D Social, the new restaurant on the grounds of the new state of the art, Bradley 315 Sports Complex!! We are seeking a warm, outgoing, and organized individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will be responsible for creating a welcoming atmosphere, managing reservations, and ensuring smooth seating arrangements. Additionally, you will assist with guest inquiries about our dining, catering, and event services to enhance their experience.
Responsibilities:
- Greet guests with a friendly and professional demeanor
- Manage reservations and coordinate seating to optimize flow and minimize wait times
- Answer phone calls and assist guests with inquiries about dining, catering, and private events
- Maintain a clean and organized front-of-house area, including the host stand and waiting area
- Communicate wait times and manage the waitlist efficiently
- Work closely with servers and management to ensure a seamless dining experience for guests
- Assist with catering and event check-ins, guiding guests to their designated areas
- Provide guests with menus and inform them of daily specials or promotions
- Uphold excellent customer service standards to create a positive dining environment
Requirements:
- Previous experience in a host, customer service, or front-of-house role preferred but not required
- Strong communication and multitasking skills
- Friendly, professional, and positive attitude
- Ability to work evenings, weekends, and holidays as needed
- Basic knowledge of restaurant operations and reservation systems is a plus
- Must be able to stand for extended periods and work in a fast-paced environment
Benefits:
- Competitive hourly wage
- Flexible scheduling
- Employee discounts on meals
- Growth opportunities within the restaurant and catering/events team
- Be part of a fun, team-oriented work environment
If you have a passion for hospitality and enjoy engaging with guests, we’d love to hear from you!
Job Types: Full-time, Part-time
Pay: $16.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $21