Retail Assistant Manager

Retail Assistant ManagerJob Overview

We are seeking a motivated, customer-focused Retail Assistant Manager to support daily store operations, lead the sales team, and help create an exceptional shopping experience. The ideal candidate brings strong communication skills, hands-on retail leadership experience, solid POS and inventory knowledge, and a working understanding of flowers, plants, seasonal arrangements, and floral care. This role is a great opportunity for someone who enjoys retail sales, floral products, team leadership, and keeping a busy store running smoothly.

Duties and Responsibilities

· Assist with daily store operations to ensure the shop runs efficiently, professionally, and on schedule.

· Lead, motivate, and support retail staff in meeting sales goals and delivering excellent customer service.

· Use flower and plant knowledge to assist customers with product selection, care instructions, seasonal availability, and gift recommendations.

· Support floral sales by promoting arrangements, plants, add-on items, and special occasion products.

· Operate POS systems accurately for sales, returns, exchanges, and inventory updates.

· Maintain product knowledge across flowers, plants, gifts, and store merchandise to confidently answer customer questions.

· Monitor inventory levels, organize stock, assist with replenishment, and help maintain fresh, attractive displays.

· Communicate clearly with team members and management to support store goals, deadlines, and daily priorities.

· Train new employees and provide ongoing coaching to help team members improve performance and customer service.

· Create and update product lists, inventory documents, and basic reports using Microsoft Excel and Word.

· Work independently when needed, stay self-motivated, and complete assigned tasks by set deadlines.

· Answer phones professionally, take accurate messages or orders, and assist customers with questions.

· Maintain reliable transportation and consistent attendance.

Requirements

· Previous retail management, assistant management, or supervisory experience preferred.

· Knowledge of flowers, plants, floral care, seasonal products, but not necessary.

· Strong leadership and communication skills with the ability to guide, motivate, and support a team.

· Experience using POS systems for sales transactions and inventory updates.

· Strong customer service skills and the ability to make helpful product recommendations.

· Experience with inventory control, stock organization, replenishment, and merchandising.

· Ability to manage multiple priorities in a fast-paced retail environment.

· Proficiency with Microsoft Excel and Word for product lists, inventory tracking, and administrative tasks.

· Self-motivated, dependable, and able to work independently with minimal supervision.

· Professional phone etiquette and the ability to communicate clearly with customers and team members.

· Reliable transportation is required.

Why Join Us?

As a Retail Assistant Manager, you will play a key role in supporting store success, helping customers choose meaningful floral and gift products, and developing your leadership skills in a vibrant retail environment.

Pay: $17.00 - $20.00 per hour

Expected hours: 37.5 per week

Benefits:

• Employee discount

Work Location: In person

Salary : $17 - $20