Medical Assistant (No Certification Required)

POSITION PURPOSE: The purpose of this role is to provide patient centered medical services and education in support of the Planned Parenthood of Michigan (PPMI) mission. Our medical assistants provides quality reproductive and family planning services to patients through clerical, educational, and laboratory duties. This role gathers patient information, identifies concerns, and provides information to other medical professionals in order to provide services and meet patient needs.

SCHEDULE: No weekends! Work Monday through Friday, approximately 37.5 hours per week

BENEFITS: Medical, Dental, Vision, STD/LTD/ Life and ADD, FSA, Generous PTO program and free healthcare at PPMI clinics for you and your immediate family!

Qualifications

◉ A strong commitment to Planned Parenthood’s mission and values

◉ The ability to demonstrate respect, relate to, and care for diverse populations and communities

◉ Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients

◉ Strong team work skills, and the ability to work well with a team of Medical Assistants and other health center staff such as Clinician, RNs, and Physicians

◉ High School diploma or GED

ESSENTIAL RESPONSIBILITIES:

•Maintain patient records and enter information into electronic health record (EHR) systems.

•Responsible for patient education, preparation, support of patient and physician prior to, during and after procedure(s).

•Will work in EITHER the front or back of office

•Front of office staff is responsible to greet and check in patients, schedule appointments, refer calls when needed, obtain and verify insurance information, assess patient's eligibility for available financial support programs, collect fees and record transactions, and dispense medication and supplies under the direction of a licensed clinician.

•Back of office staff perform basic diagnostic testing including finger poke, basic vital signs, urine pregnancy testing, urinalyses, and hemoglobin, rapid HIV test, and blood draws. Prepare lab specimens, obtain patient vital signs including obtaining blood pressure, height, weight, hemoglobin, pulse, LMP, and patient needs assessment. These staff members administer Injections, prepare patients for procedures, and assist the clinician or physician during exams or procedures.

•Back of office staff also provide basic factual, unbiased, patient education and general information regarding pregnancy management options (including abortions options, risks, and adoption resources), information and risks on Birth Control Methods (BCM), Sexually Transmitted Infections (STIs), and all other basic health care services within the scope of PPMI’s practice. Screens for possible coercion. Refers to outside resources as needed.

Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations including boosters when eligible for all employees.