Registered Nurse - Charge Nurse

At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives.  

 

Picture yourself here: We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. 

When you join PPGNY as a Registered Charge Nurse, you will be responsible for overseeing the daily operations of surgical and reproductive health services within PPGNY health centers as a clinical leader. This role combines direct patient care with nursing supervision, ensuring safe, high-quality, and patient-centered services across all phases of abortion care, including procedural support and moderate sedation.

Working under the direction of the Clinical Nurse Supervisor or designee, the Charge RN provides coordination of clinical workflow, assigns staff based on acuity and competencies, and serves as a resource to providers and nursing staff. The Charge RN also plays a key role in maintaining regulatory compliance, supporting quality assurance, and onboarding and precepting nursing and support personnel.

Direct Clinical Care (100%)

• Consults with Abortion or Anesthesia provider for any patient issues as set forth in the SAB Protocol.
• Monitors patient flow in the surgical area, communicates and trouble shoots problems
• Maintains documentation of abortion logs.
• Responsible for acquisition, distribution and documentation of controlled substances. Maintains narcotic and medication protocol, monitors emergency cart equipment to ensure adequate supplies and check expiration dates.
• Review of patient management – Local, Mid Tri, Ectopic, EPL, inadequate tissue and inconclusive sonography.
• Assists and/or prepare patients for exam/procedure or treatment.
• Assist clinicians in transfer of patient to recovery room after completion of surgical procedure.
• Performs any duties related to preparing instruments, equipment and/or medication needed for exam treatment/procedure.
• Provides post procedure patient education including detailed information regarding procedures, possible side effects post procedure. Assists with emergency care and transports patients.
• Evaluates patient's post-procedure/exam/treatment status, administering medication as prescribed, and identifies need for clinician intervention.
• Assists in the training and supervision of licensed and non-professional staff.
• Accepts individual and joint responsibility for and participates in health care center efforts to comply with all organizational and quality assurance guidelines, and all applicable government regulations.
• Accepts joint responsibility for and participates in overall health center efforts to achieve all goals set to improve customer relations, increase customer satisfaction and promote repeat customer visits.
• Understands and commits to modeling excellent customer service in all aspects of health care delivery. Accepts joint responsibility for and participates in overall health center efforts to achieve goals and policies on professionalism, wait time in the clinic/on the phone, and the system for addressing client complaints.
• Meets Clinical Services Standards of Behavior.
• Understands and commits to customer-oriented approach to health care delivery.
• Completes all responsibilities according to established protocols, policies and
• standard practices in the areas of ADA and regulatory compliance programs such as HIPAA.
• Works effectively with volunteers, trainees and temp agency personnel.
• Performs other educational, quality chart reviews, infection control and other experiences and duties as required.
• Demonstrate adaptability to various site workflows, staffing models, and patient volumes. Provide clinical leadership and coverage across PPGNY health centers  
  

CORE COMPETENCIES

• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice
  
  

• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility
  
  

• Ability to manage and mentor a culturally diverse team, including creating and sustaining an organizational culture that fosters inclusiveness and equity, and providing positive and developmental feedback and accountability related to practices including but not limited to equity
  
  

• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience
  

REQUIRED SKILLS/ABILITIES

Interpersonal

• Excellent customer service and communication skills
• Ability to remain focused and calm in stressful situations
• Excellent interpersonal and verbal skills
• Superior oral and written communication skills
• Ability to develop and maintain effective, professional relationships with internal and external stakeholders
• Ability to work effectively as part of team
  

 Technical

• High degree of comfort with electronic health record
  

 Subject Matter Knowledge

• Strong knowledge of pre- and post-surgical care and evaluation
• Thorough knowledge of surgical complications
• Familiarity with eligibility requirements for care in SAB Service
  

 Work Habits/Attributes

• Outstanding time management skills, including the ability to work under deadline
• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities
• Ability to exercise sound judgment and independent decision-making skills
• Ability to produce reliable, high-quality work with minimal direct supervision
• Ability to exercise discretion in the handling of confidential information
• Ability to demonstrate and document evidence-based clinical judgment
• Comfort making data-driven decisions
• Ability to make strategic decisions
• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require
• Well-developed problem-solving and critical thinking skills
• Ability to build and lead high-performing teams
• Comfort making sound strategic decisions in the face of uncertain or incomplete information 
  

REQUIRED QUALIFICATIONS

Education Requirements:

• Requires an ability equal to that usually derived from satisfactory completion of courses required for graduation from an accredited college or university with a Nursing Degree
  

 Experience Requirements:

• Requires previous experience of a minimum of 1 to 2 years in a supervisory or leadership role, or equivalent experience working within the SAB Nursing Team.
• Must demonstrate strong customer service skills as it relates to patient care and overall communications.
• Requires computer proficiency.
• Excellent communication skills, judgment and problem-solving skills are essential.
  

 Licensure/Certifications:

• Current NYS Nurses License and Registration.
• Current BLS/ACLS Certification
  

 TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.
TYPICAL WORKING CONDITIONS: This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work more than 7.5 hours per day and/or 37.5 hours per week.

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short- and Long-Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.