What are the responsibilities and job description for the Volunteer Coordinator - Concord position at PLANNED PARENTHOOD NORTHERN CALIFORNIA?
Planned Parenthood Northern California (PPNorCal) is seeking a Volunteer Coordinator for our Concord Administrative office. This role is full-time, 40 hours per week. PPNorCal provides a comprehensive benefits package including 100% employer paid medical insurance for the employee, 50% employer paid medical insurance for dependent children, dental and vision coverage, employer paid life and long-term disability insurance, 15 days of paid time off to start, 10 paid holidays, and a 403(b) retirement plan with 4% employer match.
APPLICATION INSTRUCTIONS: After review of your application, resume and qualifications, you may be invited to the next phase of the selection process, which includes a pre-recorded video interview, responding to screening questions. If you are being invited to do the video interview, you will receive an email and text with the video platform link and will have 5 days to complete this video interview.
Summary
Working closely with the Vice President of Government Relations and Communications and the Senior Government Relations Officer, the Volunteer Coordinator focuses on the recruitment, screening, training, and other management of Planned Parenthood Northern California (PPNorCal) and Planned Parenthood Northern California Action Fund’s (PPNorCalAF) robust volunteer programs and will assist with other government relations responsibilities.
Essential Job Duties:
- Directly responsible for the leadership of the PPNorCal Volunteer program encompassing 150 volunteers that are essential to PPNorCal’s success.
- Manage and develop PPNorCal’s current and future volunteer programs including program development and ongoing improvements in the best interest of PPNorCal patients and staff.
- Lead all volunteer recruiting efforts, including application review, interviewing, and vetting volunteer candidates for PPNorCal’s various volunteer programs.
- Collaborate with the Human Resources Department to ensure PPFA required background checks are completed.
- Onboard new volunteers following the PPFA required training guidelines.
- Lead annual volunteer training efforts ensuring that volunteers are compliant with all PPFA mandated annual training. Develop training materials and information sessions and update as needed and organize volunteer training dates and locations.
- Support all department volunteer programs through proper placement of volunteers and ensuring that departmental goals are met.
- Create, implement, and oversee annual volunteer events (i.e., Capitol Day). Coordinate the logistics for all volunteer events.
- Create and manage a volunteer recognition program to recognize and engage our volunteers. Create volunteer awards levels and plan volunteer “thank you” events.
- Facilitate excellent communications with and between volunteers while developing, building, and maintaining positive, long-term relationships.
- Maintain a robust volunteer database ensuring complete and accurate volunteer information.
- Write articles regarding volunteer programs for the organization’s InSites newsletter.
- Prepare content for social media posts regarding Volunteer programs for the Online Advocacy Specialist.
- Assist in other Government Relations activities as assigned.
- Actively support and participate in PPNorCal’s Diversity, Equity, and Inclusion efforts.
SUPERVISORY RESPONSIBILITIES
This position leads and manages approximately 150 active unpaid volunteers.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from a four-year college or university; or one to three years related experience and/or training in volunteer program management, and/or campaigns or legislative activities; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to respond to common inquiries or complaints from volunteers or business community members. Ability to write articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as percentages. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft software; Web savvy including basic knowledge of social media.
CERTIFICATES, LICENSES, REGISTRATIONS
Preferred but not required: reliable automobile transportation and a valid California Driver's License and insurance.
OTHER SKILLS, ABILITIES, QUALIFICATIONS
- Two to three years of experience with volunteer and/or event coordination or community organizing.
- Must be a self-starter with a collaborative attitude and must be able to work independently or as a team member.
- Must possess solid written, verbal, record keeping, and organizational skills.
- Must possess the ability to work efficiently and effectively in a very fast-paced environment.
- Exceptional attention to detail and strong organizational and time management skills are required.
- Must be personable and able to develop a positive rapport with individuals while maintaining a strong sense of professionalism. Must possess compassion and empathy skills.
- Must possess the ability to speak confidently in public or virtually to small and large groups of community members in a variety of settings such as Zoom, Facebook live, or in person gatherings.
- Must be able to build collaborative working practices with multiple community stakeholders.
- Must possess solid computer skills and ability to work with different computer applications including Google Suite, Microsoft Suite, VAN, PDI, and DocuSign.
- Commitment to quality healthcare and PPNorCal’s mission, with knowledge of reproductive health issues and policies strongly preferred.
- Willing to work on some weekends and late evenings as needed.
- Bilingual English/Spanish/other is a plus.
Pay Range: Planned Parenthood Northern California (PPNorCal) supports California’s new law (SB 1162) enhancing pay transparency. This new law requires employers with 15 or more employees to include a pay range in job postings. The pay range reflects the compensation that a new employee can expect to receive if offered employment. Employees with more experience, education, and other qualifying factors may be compensated at a higher rate of pay. The pay range for this position is: $27.00 - $30.00 Hourly
ABOUT PLANNED PARENTHOOD NORTHERN CALIFORNIA:
Planned Parenthood Northern California is an equal opportunity employer and works affirmatively to include diversity among its staff and does not discriminate on the basis of race, color, ethnicity, religion, sex/gender identity, sexual orientation, national origin, age, disability, income, marital status, or any other irrelevant dimension of diversity. PPNorCal values collaboration between employees of diverse backgrounds and experiences.
We provide healthcare and education services to 137,000 adults and youth every year at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what!
Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STD screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more
Salary : $27 - $30
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