Demo

Health Care Assistant

Planned Parenthood League of Massachusetts
Springfield, MA Full Time
POSTED ON 12/11/2025 CLOSED ON 2/3/2026

What are the responsibilities and job description for the Health Care Assistant position at Planned Parenthood League of Massachusetts?

About Planned Parenthood League Of Massachusetts
Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as a nationally recognized provider of comprehensive sex education and cutting-edge research.

Our mission is to ensure every person in the state has access to sexual and reproductive health care and education no matter who they are, where they live, or who they love. Our work is informed by research, powered by advocacy, and conducted with compassion and respect.

What You'll Do

  • The Health Care Assistant (HCA) plays a crucial role in delivering culturally responsive patient care. This position involves medical assisting, lab work, and administrative support—helping ensure every patient receives quality, respectful care in a welcoming environment




Key Responsibilities

  • Patient Care & Support:




Provide empathetic, culturally competent patient support while maintaining HIPAA compliance.

Collaborate with diverse healthcare professionals to optimize patient experience.

Record vital signs and document medical history


  • Laboratory & Specimen Management:




Perform venipuncture and lab testing with a commitment to patient safety and dignity.

Ensure lab records and samples are handled with care and precision.


  • Administrative & Advocacy Duties:




Schedule appointments and provide language-accessible triage services.

Support patient navigation, ensuring equitable access to care.

Engage in community-centered outreach and health education efforts.

What You'll Bring:

  • ✅ High School Diploma/GED required; Medical Assistant Certificate preferred
  • ✅ Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese)
  • ✅ Passionate about health equity, reproductive justice, and inclusive care
  • ✅ Comfortable working with diverse patient populations in fast-paced environments
  • ✅ Strong organizational skills and commitment to racial and gender equity




Benefits and Perks:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive, team-oriented work culture




Why Work with Us:

  • 💡Inclusive Workforce We are actively building a workforce that reflects the people we serve
  • 🚀Leadership Opportunities: We believe in mentorship, career growth, and supporting under-represented professionals
  • 💜Impact-Driven Culture: Be part of a mission-centered team that is reshaping healthcare from the inside out




This position is part of the Collective Bargaining Agreement

Salary : $22

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