What are the responsibilities and job description for the Front of House Manager position at Plank Road Plate Pour?
Plank Road Plate Pour is seeking a Front of House Manager to help lead our FOH team and support daily restaurant operations in a fast-paced, high-volume environment.
This role is ideal for a confident, organized leader who thrives on the floor, communicates clearly, and knows how to balance hospitality with accountability. The FOH Manager plays a key role in maintaining service standards, team culture, and operational consistency.
What You’ll Do:
- Lead and support the FOH team during service (servers, hosts, bartenders)
- Be a visible, hands-on leader on the floor
- Set and uphold expectations for service, professionalism, and teamwork
- Oversee daily FOH operations including:
- Floor management and service flow
- Guest experience and service recovery
- Cleanliness, organization, and side work accountability
- Assist with scheduling, training, and onboarding
- Work closely with BOH leadership to ensure smooth communication and service
- Support opening and closing procedures
- Help reinforce company systems, policies, and culture
- Identify opportunities to improve efficiency, morale, and guest experience
What We’re Looking For:
- Previous FOH leadership or management experience (restaurant preferred)
- Strong communication and people-management skills
- Ability to lead calmly and confidently during busy shifts
- Organized, dependable, and detail-oriented
- Comfortable holding team members accountable while maintaining respect
- Team-first mindset with a positive, solutions-focused attitude
- Availability for nights, weekends, and peak service times
Why Work With Us:
- Supportive ownership and leadership team
- Clear systems and expectations
- Opportunity to grow within a multi-restaurant group
- Competitive pay based on experience
- A culture built on respect, accountability, and teamwork
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
Salary : $35,000 - $55,000