What are the responsibilities and job description for the Construction Operations Administrator position at Plank Construction Services?
About the Role
The Construction Operations Administrator supports Plank’s daily operations by keeping project information organized, maintaining accurate documentation, assisting with billing, coordinating with subcontractors and vendors, and ensuring communication flows clearly between the office, field staff, clients, and partners. This role is essential in managing project documents, processing and tracking billing, maintaining records, and ensuring critical information stays accurate and accessible throughout each project. Known for reliability, accountability, and strong communication, Plank depends on this position to help maintain the consistency and structure that supports smooth project delivery and a professional workflow clients expect.
In addition, the Construction Operations Administrator supports broader operations by collecting and organizing payroll information, maintaining employee and compliance documents, assisting with onboarding, managing day‑to‑day office needs, and serving as a central point of contact for internal staff and external partners. These responsibilities naturally blend together into a cohesive role centered on coordination, clarity, and steady operational support. This position is ideal for someone who enjoys being the reliable, detail‑oriented anchor in a busy construction office—helping uphold Plank’s longstanding reputation for professionalism, organized workflow, and dependable service across the Capital Region.
Key Responsibilities
- Maintain project documents, contracts, insurance, permits, and records
- Prepare and track client billing; support vendor invoice processing
- Coordinate subcontractor and vendor information and communication
- Collect and organize payroll information for processing
- Maintain employee files, certifications, and onboarding materials
- Support daily office operations, communication, and document organization
- Serve as a reliable point of contact for staff, clients, and partners
Ideal Candidate
- Highly organized, detail‑focused, and proactive
- Strong communicator able to manage multiple tasks smoothly
- Experience in construction administration, billing, payroll support, or office management preferred
- Comfortable in a fast‑paced environment
- Bachelor's degree preferred, but not required
- Dependable, steady, and aligned with Plank’s values of accountability and reliability
Preferred Experience (not required)
- Sage products (Sage 300 CRE strongly preferred)
- GC Pay (billing/pay app platform)
- Microsoft 365 (Outlook, Excel, Word, Teams, SharePoint)
- Adobe Acrobat (PDF editing and forms)
- Familiarity with AIA billing (G702/G703)
- Understanding of COIs, lien waivers, certified payroll, and other compliance workflows
What You Can Expect
- Competitive pay with weekly direct deposit
- 401(k) with employer match
- Health and dental insurance
- Life insurance coverage available
- Paid holidays, vacation, and sick time
- Company phone
- A team‑focused culture where you’re valued and heard
- In‑office position with a stable, professional work environment
Equal Opportunity Statement
Plank LLC is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under federal, state, or local law. We also prohibit retaliation against individuals exercising their rights under these laws.
Applicants requiring a reasonable accommodation during the application process may contact info@plankllc.com.