What are the responsibilities and job description for the Data Scientist IV position at PlanIT Group, LLC?
Key Responsibilities
- Analyze and model Incident, Problem, and Change trends to identify opportunities for service improvements.
- Perform and interpret data studies and experiments involving new data sources or new uses for existing data sources.
- Leverage Splunk dashboards, alerts, and search queries to detect, investigate, and resolve operational issues in real time.
- Utilize cloud-native monitoring and observability tools (AWS CloudWatch, Google Cloud Operations, Azure Monitor) to identify and address performance gaps.
- Develop analytics using data mining, statistical, forecasting, and modeling techniques.
- Develop prototypes, proof of concepts, algorithms, predictive models, and custom analyses.
- Determine new ways to improve data quality, search quality, and predictive capabilities.
- Identify the right tools for data analysis, including tools external to the organization.
- Leverage AI and machine learning to improve automation through data output, aggregation, analytics, algorithms, orchestration, and visualization.
- Provide guidance and technical support to executives, contractors, and employees in other functional areas.
- Enterprise Issue Identification & Solution Design
- Proactively identify performance degradation, anomalies, and systemic issues across large enterprise systems using data-driven analysis.
- Analyze API call patterns, response times, and latency trends to diagnose integration and performance issues across enterprise platforms.
- Propose and document actionable solutions and remediation strategies for identified issues, working collaboratively with application, infrastructure, and network teams.
- A minimum of eight (8) to twelve (12) years' relevant experience.
- A degree from an accredited college or university in Data Science, Computer Science, Information Systems, Statistics, or a related field. Note: If the individual's degree is not in the applicable field, then four additional years of related experience is required.
- Must be a U.S Citizen or have permanent residence status (Green Card)
- Candidate must have lived in the United States for the past 5 years.
- ITIL Foundation certification or higher.
- Experience with ServiceNow Performance Analytics module.
- Experience supporting federal or large enterprise IT environments.
- Familiarity with machine learning platforms and orchestration tools.
- Experience with cloud-native monitoring tools such as AWS CloudWatch, Google Cloud Operations Suite, or Azure Monitor.
- Experience with network performance analysis tools and APM (Application Performance Monitoring) platforms.