What are the responsibilities and job description for the Sales Support Representative position at Planet Venture Discoveries?
At Planet Venture Discoveries, we understand that travel is not just about reaching a destination; it’s about creating unforgettable experiences tailored to your unique preferences. Having explored multiple continents as travelers ourselves, we have gained invaluable firsthand knowledge that informs our approach to travel consultancy. Our commitment to exceptional excursion planning is rooted in our meticulous attention to detail. By recognizing the nuances of each traveler’s desires, we craft personalized itineraries that transform ordinary trips into extraordinary adventures.
This is a full-time hybrid role for a Sales Support Representative, located in Irvine, CA with some work from home accepted. The Sales Support Representative will be responsible for providing outstanding customer support and assistance, addressing customer inquiries, ensuring customer satisfaction, and effectively communicating with team members and clients. The role also includes managing client relationships and assisting with itinerary planning and adjustments.
- Strong Interpersonal Skills and Communication abilities
- Experience in Customer Support and Customer Service roles
- Commitment to ensuring Customer Satisfaction and resolving client issues
- Exceptional attention to detail and organizational skills
- Ability to work both independently and collaboratively in a hybrid work environment
- Proficiency with CRM software and other customer service tools
- Bachelor's degree in Business Administration, Hospitality, Communications, or related field is a plus