What are the responsibilities and job description for the System Administration Specialist II position at Planet Home Lending and Careers?
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The System Administration Specialist II helps manage the Mortgage Servicing Platform and related data integrity, configurations, implementations, and processes for the Loan Servicing team. In addition to the management and administration of Loan Servicing related applications and tools.
Essential Duties and Responsibilities
Education
Work is typically performed in a standard office environment or may be hybrid (Three (3) days in office and two (2) remote days. OR Remote depending on applicants’ location). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Job Summary
The System Administration Specialist II helps manage the Mortgage Servicing Platform and related data integrity, configurations, implementations, and processes for the Loan Servicing team. In addition to the management and administration of Loan Servicing related applications and tools.
Essential Duties and Responsibilities
- Ensures integrity and compliance of systems data through uploads and first-line audits. Collaborates with internal teams to identify and implement audit requirements.
- Write and execute SQL (Sequel Query Language) queries. (minimum 1 year). Identifies and creates standardized and ad-hoc reporting for the servicing team.
- Identification and implementation of process efficiencies.
- Provides support for Mortgage Servicing Platform (MSP) enhancements/change implementations and user access.
- Assists in accurate and compliant completion of Federal and State year-end reporting
- Other duties and projects as assigned.
Education
- College degree in related field preferred.
- High school diploma or GED equivalent required.
- A minimum of five (5) years of related experience in mortgage servicing or similar required.
- A minimum of two (2) years of experience with Black Knight/ICE Mortgage Servicing Platforms strongly preferred.
- Minimum of two (2) year of SQL database experience required.
- Systems administration and analytics experience.
- Excellent written and verbal communication skills
- Demonstrated strong interpersonal skills. Ability to interact effectively with external and internal clients across departments and locations.
- Ability to work independently as well as in a team environment
- Highly organized, detail-oriented, and proactive
- Ability to meet deadlines and manage multiple priorities
- Ability to problem-solve and research issues when needed
- Proficient with using Microsoft Windows applications
- Strong analytical ability
- SQL Database
Work is typically performed in a standard office environment or may be hybrid (Three (3) days in office and two (2) remote days. OR Remote depending on applicants’ location). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.