What are the responsibilities and job description for the Front Desk Member Services position at Planet Fitness?
- Perform to your best abilities during your assigned work shift.
- Monitor and maintain club cleanliness and atmosphere.
- Ensure that all proper training has been completed in order to operate safely and efficiently.
- Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.
- Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.
- Process and Review Daily Club Activity Paperwork and file in appropriate folders.
- Audit and Balance Cash Drawers on a daily basis.
- Update and Review Daily Club Reports and complete any corresponding Data Entry Documents
- Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment
- Adhere to company’s policies and guidelines and address any minor infractions.
- Provide a safe and secure environment for all members
- Communicate with members and a create a high level of customer service.
- Stocking all retail and promotional items for following shift.
- Perform daily club inspections, complete assigned cleaning sections.
- Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.
- Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.
- Staying up to date on all required certifications and training courses.
- Communicating with, promoting, touring, and assisting prospects and potential members
- Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies
- Ensuring Facility complies with all state and federal laws and insurance requirements
- Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $12