What are the responsibilities and job description for the Fitness Trainer position at Planet Fitness?
Who We Are
At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. In our clubs, that comes to life every day through the welcoming experience we create for our members and the way our team members support one another.
Breaking Boundaries Together is how we bring our employee experience to life. It means creating a workplace where people can be themselves, feel supported, continue to grow and achieve more together than they could alone.
Guided by our PLANET Principles, we put people first, lead with excellence, act with authenticity and integrity, embrace change and thrive together. When you join Planet Fitness, you become part of a welcoming, energetic team that has fun, supports one another and takes pride in creating an environment where everyone feels like they belong.
What You Bring
Creating a great fitness experience is about more than exercise. It’s about helping people feel comfortable, encouraged and supported as they work toward their individual goals. You enjoy connecting with people, motivating others and creating an approachable fitness experience where members of all fitness levels feel welcome.
For our Fitness Trainer role, you
As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF).
These responsibilities include
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. In our clubs, that comes to life every day through the welcoming experience we create for our members and the way our team members support one another.
Breaking Boundaries Together is how we bring our employee experience to life. It means creating a workplace where people can be themselves, feel supported, continue to grow and achieve more together than they could alone.
Guided by our PLANET Principles, we put people first, lead with excellence, act with authenticity and integrity, embrace change and thrive together. When you join Planet Fitness, you become part of a welcoming, energetic team that has fun, supports one another and takes pride in creating an environment where everyone feels like they belong.
What You Bring
Creating a great fitness experience is about more than exercise. It’s about helping people feel comfortable, encouraged and supported as they work toward their individual goals. You enjoy connecting with people, motivating others and creating an approachable fitness experience where members of all fitness levels feel welcome.
For our Fitness Trainer role, you
- Bring a positive and upbeat attitude
- Have a passion for fitness and helping others achieve their goals
- Enjoy connecting with, encouraging and motivating people of all fitness levels
- Take pride in creating a welcoming and supportive experience for members and guests
- Are punctual, reliable and dependable
- Approach interactions with patience, empathy and a genuine desire to help others
- Communicate clearly and are comfortable guiding individuals and groups
- Act with integrity and treat everyone around you with respect
- Work well as part of a team and support your fellow team members
- Learn quickly and apply what you’ve learned through online and hands-on training
As a Fitness Trainer, you will operate the Planet Fitness group fitness program (PE@PF).
These responsibilities include
- Creating a class schedule for members. This includes Orientation and DYOP (Develop your own program).
- Proactively engage with members on the club floor regarding their fitness goals; instruct them on how to safely use the equipment and provide support as needed.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Frequently perform a comprehensive walk of all fitness areas to ensure a great member experience. Quickly address issues as they are identified.
- Perform prospective member calls and tours; assessing their membership needs and offering Trainer services.
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Nationally Certified Training Certificate required.
- Basic computer proficiency
- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Tuition Reimbursement
- Employee perks and discounts
- Engaging team-building competitions and social events
- Please note that certain benefits listed above are for full-time employees only
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.