What are the responsibilities and job description for the Club Manager position at Planet Fitness?
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities
•Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
•Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
•Staff Management
•Involved in all front desk related activities including:
•Ensure prompt opening/closing of gym.
•Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
•Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
•Authorize expenditures and refunds. Make daily bank deposits.
•Prepare all HR related forms and send to Corporate Payroll Team.
•Track statistics and reports (weekly, monthly, annually).
•Backup support for any employee who is absent.
We are currently holding open interviews for management positions every Monday 10am-12pm at our Somerset Planet Fitness - 1135 Easton Avenue, Somerset, NJ 08873. Submit your online application so it is on file for the hiring manager, then come by our open house and meet our great team!
REQUIREMENTS
- Superior customer service skills, preferably in the fitness industry.
- Experience working as an Assistant Manager at Planet Fitness.
- Exceptional leadership, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
Planet Fitness is an American franchise of fitness centers based in Newington, New Hampshire. Each gym features exercise equipment and fitness instructors to assist its members.